Customer Service Representative
3 weeks ago
Working Hours: 37.5 Hours
Location: Windsor
Salary: £13.55 p/h plus 20% on target commission
At BT Group, we're passionate about creating a workplace where everyone feels welcome and valued. Our Retail Advisor role is perfect for individuals who enjoy connecting with people and providing exceptional customer service.
As a Retail Advisor, you'll be the face of our brand, working closely with customers to understand their needs and find the right products and services. You'll be part of a dynamic team that's dedicated to delivering outstanding results and exceeding customer expectations.
What's in it for you?
- A competitive hourly rate of £13.55 p/h plus 20% on target commission
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career.
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