Customer Service Representative

3 days ago

Windsor, Windsor and Maidenhead, United Kingdom BT Group Full time

Working Hours: 37.5 Hours

Location: Windsor

Salary: £13.55 p/h plus 20% on target commission

At BT Group, we're passionate about creating a workplace where everyone feels welcome and valued. Our Retail Advisor role is perfect for individuals who enjoy connecting with people and providing exceptional customer service.

As a Retail Advisor, you'll be the face of our brand, working closely with customers to understand their needs and find the right products and services. You'll be part of a dynamic team that's dedicated to delivering outstanding results and exceeding customer expectations.

What's in it for you?

  • A competitive hourly rate of £13.55 p/h plus 20% on target commission
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
  • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
  • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
  • Volunteering days, so you can give back to your local community
  • Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career.

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