Customer Service Director
1 week ago
At This is Alexander Faraday Limited, we are seeking an experienced Customer Service Manager to lead our customer service department. The ideal candidate will have a background in customer service or customer service management roles, with experience in electronics distribution or manufacturing.
The successful candidate will be responsible for improving customer service experience, creating engaged customers, and facilitating organic growth. They will also take ownership of customer issues, develop and maintain procedures, and participate in weekly production meetings and bi-weekly improvement meetings.
Key responsibilities include:
- Improving customer service experience and creating engaged customers
- Taking ownership of customer issues and following problems through to resolution
- Developing and maintaining procedures, policies, and standards
- Participating in weekly production meetings and bi-weekly improvement meetings
- Offering support as needed with inquiries from prospective customers
- Overseeing QBRs for select customers
- Quote sign off and margin monitoring
The ideal candidate will have strong prioritization abilities, be adaptable, and perform effectively under pressure while maintaining a customer-focused approach. They will also have a clean driving license and be willing to travel to customers.
We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today.
-
Customer Service Director
2 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom This is Alexander Faraday Limited Full timeWe are seeking a skilled Customer Service Director to lead our customer service team at This is Alexander Faraday Limited. As a key member of our organization, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and implement customer service strategies to improve customer satisfaction...
-
Customer Service Director
2 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom This is Alexander Faraday Limited Full timeWe are seeking an experienced Customer Service Director to join our team at This is Alexander Faraday Limited. The ideal candidate will have a background in customer service or customer service management roles, with a proven track record of improving customer service experience and driving organic growth.The successful candidate will be responsible for...
-
Customer Service Director
2 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Hudson Shribman Full timeCustomer Service DirectorJob RoleThis position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers. Candidates should have experience in excellent customer service and promote this idea throughout the company. Keep the department running...
-
Customer Service Director
1 week ago
Windsor, Windsor and Maidenhead, United Kingdom Resourcing Global Solutions Full timeCustomer Service Director At Resourcing Global Solutions, we are seeking a highly skilled Customer Service Director to join our team. This role will be responsible for providing exceptional customer service and support to our customers and account managers. The ideal candidate will have experience in customer service, business development, and/or customer...
-
Customer Service Director
2 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom This is Alexander Faraday Limited Full timeCustomer Service ManagerThis is Alexander Faraday Limited is seeking a seasoned Customer Service Manager to lead our customer-facing team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences, driving customer satisfaction, and fostering loyalty.Key Responsibilities:Develop and implement strategies to...
-
Customer Service Director
1 month ago
Windsor, Windsor and Maidenhead, United Kingdom Resourcing Global Solutions Full timeCustomer Service Manager Job Role: As a Customer Service Manager at Resourcing Global Solutions, you will be responsible for providing exceptional customer service to our clients and support to our account managers. Your primary focus will be on ensuring that our customers receive the highest level of service, while also driving business growth and...
-
Customer Service Director
1 month ago
Windsor, Windsor and Maidenhead, United Kingdom Resourcing Global Solutions Full timeCustomer Service Manager Job Role: As a Customer Service Manager at Resourcing Global Solutions, you will be responsible for providing exceptional customer service to our clients and support to our account managers. Your primary focus will be on ensuring that our customers receive the highest level of service, while also driving business growth and...
-
Customer Service Director
3 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Hudson Shribman Full timeCustomer Service ManagerHudson Shribman is seeking a highly skilled Customer Service Manager to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional customer service and support to our customers.Key Responsibilities:Provide day-to-day support and guidance to our Account ManagersEnsure that...
-
Customer Service Director
3 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Hudson Shribman Full timeCustomer Service ManagerHudson Shribman is seeking a highly skilled Customer Service Manager to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional customer service and support to our customers.Key Responsibilities:Provide day-to-day support and guidance to our Account ManagersEnsure that...
-
Customer Service Director
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Hudson Shribman Full timeCustomer Service ManagerHudson Shribman is seeking a highly skilled Customer Service Manager to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional customer service and support to our customers.Key Responsibilities:Provide day-to-day support and guidance to our Account ManagersEnsure that...
-
Customer Service Director
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Hudson Shribman Full timeCustomer Service ManagerHudson Shribman is seeking a highly skilled Customer Service Manager to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional customer service and support to our customers.Key Responsibilities:Provide day-to-day support and guidance to our Account ManagersEnsure that...
-
Customer Service Director
3 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Hudson Shribman Full timeCustomer Service ManagerHudson Shribman is seeking a highly skilled Customer Service Manager to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our customers.Key Responsibilities:Provide day-to-day support and guidance to our Account ManagersEnsure that customer...
-
Customer Service Director
3 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Hudson Shribman Full timeCustomer Service ManagerHudson Shribman is seeking a highly skilled Customer Service Manager to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our customers.Key Responsibilities:Provide day-to-day support and guidance to our Account ManagersEnsure that customer...
-
Customer Service Director
2 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Hudson Shribman Full timeCustomer Service ManagerHudson Shribman is seeking a highly skilled Customer Service Manager to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our customers and account managers.Key Responsibilities:Provide day-to-day support and guidance to the Account...
-
Customer Service Director
2 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Hudson Shribman Full timeCustomer Service ManagerHudson Shribman is seeking a highly skilled Customer Service Manager to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our customers and account managers.Key Responsibilities:Provide day-to-day support and guidance to the Account...
-
Customer Service Director
1 day ago
Windsor, Windsor and Maidenhead, United Kingdom Resourcing Global Solutions Full timeJob Title: Customer Service ManagerDescription:As a Customer Service Manager at Resourcing Global Solutions, you will be responsible for providing exceptional customer service to our clients and support to our account managers. Your primary focus will be on ensuring customer satisfaction, loyalty, and retention, while also meeting customer...
-
Customer Service Director
2 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Resourcing Global Solutions Full timeCustomer Service Manager As a key member of our team, you will be responsible for delivering exceptional customer service and support to our customers and account managers. Your primary focus will be on providing a high level of service, while also promoting a culture of excellence throughout the organization. Key Responsibilities:• Provide day-to-day...
-
Customer Service Director
1 month ago
Windsor, Windsor and Maidenhead, United Kingdom Hudson Shribman Full timeCustomer Service ManagerHudson Shribman is seeking a highly skilled Customer Service Manager to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our customers and account managers.Key Responsibilities:Provide day-to-day support and guidance to the Account ManagerEnsure that...
-
Customer Service Director
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Resourcing Global Solutions Full timeCustomer Service ManagerResourcing Global Solutions is seeking a highly skilled Customer Service Manager to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our customers and account managers.Key Responsibilities:Provide day-to-day support and guidance to the Account...
-
Customer Service Director
4 weeks ago
Windsor, Windsor and Maidenhead, United Kingdom Resourcing Global Solutions Full timeCustomer Service ManagerResourcing Global Solutions is seeking a highly skilled Customer Service Manager to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our customers and account managers.Key Responsibilities:Provide day-to-day support and guidance to the Account...