Administrative Housing Officer

6 days ago


Edinburgh, Edinburgh, United Kingdom Pertemps Edinburgh Full time

Pertemps Scotland is recruiting for a Housing Assistant to join our team in Edinburgh.

About the Job

This temporary position involves working 36 hours a week, Monday to Friday, at £13.48 per hour.

Main Duties
  • Support the housing department with administrative tasks, including processing housing benefits applications.
  • Assist clients with their housing benefit applications, gathering necessary documentation.
  • Deliver exceptional customer service via multiple channels, including telephone, face-to-face, and online.
  • Maintain confidentiality and handle sensitive client information with professionalism.
Requirements and Skills
  • Familiarity with IT systems, including Outlook, Word, and Excel.
  • Excellent customer service skills, with experience dealing with challenging situations.
  • Proficiency in Microsoft applications, with strong time management skills.
  • Honesty, trustworthiness, and punctuality are essential qualities.
  • Effective problem-solving skills, with the ability to work independently.
Benefits and Requirements

A basic disclosure will be required for this role at a cost of £25.



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