Administrative Housing Officer
6 days ago
Pertemps Scotland is recruiting for a Housing Assistant to join our team in Edinburgh.
About the JobThis temporary position involves working 36 hours a week, Monday to Friday, at £13.48 per hour.
Main Duties- Support the housing department with administrative tasks, including processing housing benefits applications.
- Assist clients with their housing benefit applications, gathering necessary documentation.
- Deliver exceptional customer service via multiple channels, including telephone, face-to-face, and online.
- Maintain confidentiality and handle sensitive client information with professionalism.
- Familiarity with IT systems, including Outlook, Word, and Excel.
- Excellent customer service skills, with experience dealing with challenging situations.
- Proficiency in Microsoft applications, with strong time management skills.
- Honesty, trustworthiness, and punctuality are essential qualities.
- Effective problem-solving skills, with the ability to work independently.
A basic disclosure will be required for this role at a cost of £25.
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