Front-of-House Administrator Position
1 day ago
CV-Library is a leading job board that connects job seekers with top employers across various industries. We are committed to providing exceptional customer service to our clients and partners.
We are currently seeking a skilled receptionist to join our team in Edinburgh. As a front-of-house administrator, you will play a crucial role in delivering exceptional customer service to our clients, tenants, and colleagues.
The ideal candidate will have a proven track record of providing top-notch customer service, managing visitor sign-in, and maintaining a tidy and well-presented front-of-house area. They will also be responsible for booking, preparing, and clearing meeting rooms, reporting relevant information and issues to the Front of House Manager and Facilities Management team, and building relationships with all tenants in the building.
Key Responsibilities:
- Deliver outstanding customer service by welcoming tenants and guests.
- Respond promptly to all calls and emails.
- Resolve queries and issues from occupiers and guests.
- Manage visitor sign-in and provide directions.
- Accompany tenants and guests to available hot desks and meeting rooms.
- Book, prepare, and clear meeting rooms.
- Report relevant information and issues to Front of House Manager and Facilities Management team.
- Maintain a tidy and well-presented front-of-house area.
- Build relationships with all tenants in the building.
Requirements:
We are looking for candidates with customer-facing experience in hotels, restaurants, corporate, airlines, or marketing/events. Applicants should be enthusiastic about delivering excellent customer service and have a friendly, professional, and bubbly personality. Excellent communication skills are essential, as you will be dealing with high-profile clients.
What We Offer:
A competitive salary of £28,640 - £32,340 per annum (£12 - £13ph), a temp-to-perm contract, and the opportunity to work in a dynamic environment.
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