Concierge Duty Manager

6 days ago


London, Greater London, United Kingdom Search Full time

Job Opportunity: Duty Manager - Luxury Property

We are seeking a highly skilled Duty Manager to oversee a small portfolio of residential sites in Central London. As a key member of our team, you will be responsible for managing the facilities and concierge team, ensuring exceptional customer service and maintaining high standards.

Key Responsibilities:

  • Manage a team of concierges across multiple sites, providing guidance and support to ensure excellent service delivery
  • Oversee the day-to-day operations of the residential sites, including facilities management and maintenance
  • Develop and implement strategies to enhance customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless service delivery and resolve any issues that may arise

Requirements:

  • Proven experience in a similar role, preferably in a luxury property or high-end service environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
  • Strong problem-solving skills and ability to work under pressure
  • Knowledge of HR processes and procedures

What We Offer:

  • A competitive salary and generous benefits package
  • The opportunity to work in a dynamic and fast-paced environment
  • Professional development and growth opportunities

About Us:

Search is a leading recruitment agency specializing in luxury property and high-end service roles. We are committed to providing exceptional service to our clients and candidates, and we are proud to offer a unique and personalized approach to recruitment.



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