Enterprise Technical Support Specialist
1 month ago
About Focus Group
Established in 2003, Focus Group is a UK-based independent provider of essential business technology solutions. We deliver digital workplace services to over 30,000 customers across the UK from our nationwide network of 16 offices.
We are proud to have secured a new $1bn valuation and been named one of the UK's best 100 Companies to Work for 2021. Our commitment to culture and ESG has earned us a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East.
As a Service Desk Resolution Expert at Focus Group, you will contribute to delivering seamless technical solutions for our Enterprise customers. You will work with our team to resolve reactive tickets, implement proactive tasks, and provide technical support for Field Engineers.
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