Customer Service Technical Liaison

6 days ago


ShorehambySea, West Sussex, United Kingdom Focus Group Full time
Customer Service Technical Liaison Opportunity
A exciting opportunity has arisen for a skilled Customer Service Technical Liaison to join our team. In this role, you will be responsible for providing exceptional customer service and technical support.

Key Responsibilities:
* Provide technical assistance to customers via phone, email, and live chat
* Collaborate with internal teams to resolve complex issues
* Develop and maintain knowledge of products and services

Requirements:
* 3+ years of experience in technical support or customer service
* Strong technical knowledge and analytical skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Proficiency in CRM software and Microsoft Office

We offer a competitive salary of £28,000 - £40,000 per annum, depending on experience.

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