Customer Service Representative

3 days ago


ShorehambySea, West Sussex, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our retail store. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience for our customers.

Our Tesco colleagues enjoy a competitive hourly rate starting at £12.02, increasing to £13.15 for stores within the M25 area. In addition, you will receive an extra £2.30 per hour for working between midnight and 6am, with opportunities for additional payments depending on your location.

You will have a guaranteed minimum of 16 hours per week, with flexibility to work fewer hours if desired (minimum 12 hours). Our scheduling system ensures that you will receive three weeks' notice for all shifts, providing you with the stability and security you need.

We pride ourselves on creating a positive and inclusive work environment, where everyone feels welcome. If you are passionate about delivering great service, building relationships with customers and colleagues alike, and being part of a dynamic team, we encourage you to apply.

In this role, you will be responsible for:

  • Providing exceptional customer service, ensuring a seamless shopping experience for our customers.
  • Working closely with colleagues to achieve sales targets and drive business growth.
  • Maintaining a high level of product knowledge, staying up-to-date on new releases and promotions.
  • Handling customer inquiries and resolving issues in a professional and courteous manner.

Benefits include:

  • A competitive hourly rate starting at £12.02, increasing to £13.15 for stores within the M25 area.
  • An extra £2.30 per hour for working between midnight and 6am.
  • Opportunities for additional payments depending on your location.
  • A guaranteed minimum of 16 hours per week, with flexibility to work fewer hours if desired.
  • Three weeks' notice for all shifts, providing stability and security.


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