Customer Service Support Associate

5 days ago


ShorehambySea, West Sussex, United Kingdom Chartwells Full time

Role Overview:

This role is an excellent opportunity to join Chartwells, the leading provider of catering and support services to the education sector in the UK. As a Customer Service Support Associate, you will play a key part in delivering exceptional customer experiences for our clients and customers.

About the Role:

We are seeking a highly motivated and enthusiastic individual to work on a part-time basis, contracted to 10 hours per week. As a School Food Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment.

Key Responsibilities:

  • Catering Excellence: Prepare delicious, high-quality food that delights clients and customers.
  • Visual Displays: Create attractive food and counter displays.
  • Brand Representation: Represent Chartwells and maintain a positive brand image.
  • Point-of-Sale Operations: Handle cash and operate the cash register.
  • Compliance: Comply with Food Handling & Hygiene standards and Health & Safety regulations.

Your Skills and Qualifications:

  • A enthusiastic can-do attitude.
  • Passion for delivering excellent customer service.
  • Excellent team player.
  • Ability to thrive working under pressure.
  • Strong timekeeping and reliability.
  • Safety-first mindset.
  • Prior experience within a similar catering-related role is desirable but not essential.

Company Information:

Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check.

Diversity and Inclusion:

At Compass Group UK&I, we strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength.

The estimated salary for this role is £18,000 - £22,000 per annum, depending on location and experience. This figure may vary based on factors such as the specific school or institution where you will be working, and your level of experience within the industry.



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