Victim Support Specialist

3 days ago


Cardiff, United Kingdom Victim Support Full time

This Crisis Resolution Officer position offers a unique opportunity to make a difference in the lives of victims of crime.

The successful candidate will possess excellent communication skills, enabling them to provide effective verbal and written communication services to clients.

Responsibilities:

You will be responsible for ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, addressing complex needs central to all processes and decisions.

  • Undertake risk and needs assessments to address specific client needs, following relevant safeguarding policies and procedures, and maintaining accurate and confidential case records.
  • Develop and maintain effective working relationships and promote effective communication between staff and other stakeholders.
Requirements:

An understanding of the impact of crime on victims, experience of managing a caseload including complex case management, and the ability to balance competing needs and priorities.

The ability to work independently and as part of a team, and possessing resilience and adaptability.

A competitive salary of £20,000 - £28,000 per annum, reflecting the importance of this role in supporting victims of crime.

About Victim Support:

Victim Support is an independent charity dedicated to providing specialist services to people affected by crime across England and Wales.

We strive to create a world where there are fewer victims but who have stronger rights, better support, and a real influence in the Criminal Justice System.



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