Caseworker
7 days ago
We have an exciting opportunity for a Caseworker (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff.
As a Caseworker you will be: -
- Ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Undertaking risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
- Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work and sharing protocols where necessary. Contribute to monitoring information as required by Victim Support.
- Providing information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.
- Developing and maintaining effective working relationships and promote effective communication between staff and other stakeholders.
You will need:
- An understanding of the impact of crime on victims.
- Experience of managing a caseload including complex case management.
- The ability to balance competing needs and priorities.
- The ability to work independently and as part of a team.
- Effective verbal and written communication skills.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
-
Caseworker
4 days ago
Cardiff, United Kingdom Victim Support Careers Full timeWe have an exciting opportunity for a Caseworker (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week.Do you want to make a difference every day?Do you want to contribute to change & improvement for those who need it?Do you have resilience & adaptability?Can you work effectively with a focus on customer service...
-
Probation Caseworker
7 days ago
Cardiff, United Kingdom Brook Street Uk Full timePlease make sure you read the following details carefully before making any applications.Probation Caseworker £23,700 per annum 35 hours a week/ 6 Month FTC Dyfed/ Powys Brook Street Social Care are working with a wonderful charity who are recruiting for personal wellbeing coaches.You will be working with an award-winning charity who specialise in social...
-
Caseworker
7 days ago
Cardiff, United Kingdom Victim Support Full timeWe have an exciting opportunity for a Caseworker (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer...
-
Litigation Caseworker
4 days ago
Cardiff, Cardiff, United Kingdom Slater and Gordon Lawyers (UK) Full time**Job Overview:**Slaters and Gordon lawyers is looking for a skilled litigation caseworker to assist us with Clinical Negligence claims. The individual should possess strong knowledge in this area as well as the ability to meet the needs of clients effectively. This role would require handling a case load of such claims, collaborating closely with the rest...
-
Welsh Language Caseworker
6 months ago
Cardiff, United Kingdom Legal Aid Agency Full time**Details**: **Reference number**: - 327027**Salary**: - £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...
-
Dyfodol Prison Caseworker
7 months ago
Cardiff, United Kingdom Adferiad Recovery Full time**Job Title**:Dyfodol Prison Caseworker **Hours**:37.5 hours per week **Salary**: £23,365.24 per annum **Location**:HMP Cardiff Adferiad Recovery delivers a new, flexible, and co-ordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance misuse conditions and related issues. We harness the talents...
-
Domestic Abuse Caseworker
2 weeks ago
Cardiff, United Kingdom Vetro Recruitment Full timeI am recruiting several CARING and PASSIONATE Domestic Abuse Caseworkers on behalf of a fantastic service in the Cardiff City Center area.I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion and want to fight alongside those who may not have a voice.You will be supporting women by providing them...
-
Prison Caseworker
7 months ago
Cardiff, United Kingdom Adferiad Recovery Full time**Prison Caseworker** Adferiad Recovery delivers a new, flexible, and co-ordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance misuse conditions and related issues. We harness the talents and experience of our founding and long-established leading Welsh Charities CAIS, Hafal, and WCADA in their...
-
Domestic Abuse Caseworker
2 months ago
Cardiff, United Kingdom Vetro Recruitment Full timeI am recruiting several CARING and PASSIONATE Domestic Abuse Caseworkers on behalf of a fantastic service in the Cardiff City Center area.I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion and want to fight alongside those who may not have a voice.You will be supporting women by providing them...
-
Victim Support Caseworker Role
6 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAt Victim Support, we're seeking a dedicated Caseworker to join our National Contact Centre team in Cardiff. This exciting opportunity allows you to make a meaningful difference in the lives of victims and their families.The ideal candidate will have an understanding of the impact of crime on individuals and possess experience in managing complex caseloads....
-
Planning Manager
4 weeks ago
Cardiff, Cardiff, United Kingdom Welsh Government Full timeJob SummaryThe Welsh Government is seeking a skilled Planning Manager to join its Planning Directorate. The successful candidate will be responsible for working across three functions related to development management and legislation, depending on the fluctuating levels of casework and ministerial policy demands.Key ResponsibilitiesShaping policy on planning...
-
Probation Officer
2 days ago
Cardiff, Cardiff, United Kingdom Brook Street UK Full timeBecome part of a prestigious organization that specializes in social justice and wellbeing coaching.We are seeking a talented Probation Caseworker to join our team in Dyfed/Powys. As a caseworker, you will work closely with award-winning charities, utilizing your skills and experience to deliver exceptional services.The annual salary for this position is...
-
Senior Planning Professional
4 weeks ago
Cardiff, Cardiff, United Kingdom Welsh Government Full timeAbout the RoleWe are seeking a highly skilled Senior Planning Professional to join our team in the Welsh Government. As a key member of our Planning Directorate, you will play a crucial role in shaping policy and legislation related to development management and casework.Job OverviewThe successful candidate will be responsible for leading on specific policy...
-
Executive Officer
1 week ago
Cardiff, Cardiff, United Kingdom Educators Wales Full timeJob DescriptionThe Executive Officer will provide administrative and executive support to the Fitness to Practise Manager in overseeing the EWC's fitness to practise work. This role involves coordinating the selection of members for committees, scheduling meetings, and ensuring their smooth running.DutiesCoordinate committee member selection and meeting...
-
Mental Health Outreach Program Manager
7 days ago
Cardiff, Cardiff, United Kingdom Marshstreet Full timeAdult Mental Health CaseworkerWe are looking for an experienced Adult Mental Health Caseworker to join our team at Marshstreet. As a key member of our team, you will provide support to adults with mental health needs in their own homes and local communities.You will manage a caseload of vulnerable adults, conducting assessments and reviews of their mental...
-
Crime Victim Support Specialist
6 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeUnlock Your Potential: Join Victim Support as a dedicated Caseworker and contribute to a world where victims and witnesses receive the support they deserve.This dynamic role involves providing specialist guidance and support to victims, helping them navigate the aftermath of crime and access relevant resources. As a seasoned professional in casework...
-
HR Advisor
7 months ago
Cardiff, United Kingdom Hoop Recruitment Full timeOur valued client, based in Abergavenny, is seeking an enthusiastic, driven, and detail-oriented HR Administrator to join their incredible team. This is a fantastic opportunity for an individual who is looking for their next step in HR. This is an exciting opportunity for someone who is looking to develop their skills and knowledge within HR. This is a full...
-
Case Worker
7 months ago
Cardiff, United Kingdom Platfform Full timeWe have a unique opportunity for the right person to join our team at Linden house. Linden House is a therapeutic alternative to hospital for people experiencing a crisis in their mental health. We offer a safe and supportive environment that is responsive to people’s needs and alleviates distress. Linden House provides a space for individuals to work...
-
Children's Social Work Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Entrust Social Care Ltd Full timeJob SummaryThis position involves working as a Qualified Social Worker in Flintshire Council's Children's Looked After Team. The ideal candidate will have a minimum of 2 years' experience in a similar role and possess excellent communication and interpersonal skills. The job requires a strong understanding of the needs of looked after children and young...
-
Administration Professional
2 days ago
Cardiff, Cardiff, United Kingdom Brook Street Full timeJob DescriptionWe are looking for an Administration Professional to join our team. The successful candidate will be responsible for preparing papers and files, creating and updating records, and processing casework.You will need to have strong administration experience, excellent customer skills, and proficiency in IT systems such as Microsoft Office...