Welsh Language Caseworker

6 months ago

Cardiff, United Kingdom Legal Aid Agency Full time

**Details**:
**Reference number**:

- 327027**Salary**:

- £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer- AO**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at LAA William Morgan House FLR11, CF10 1EPAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Job Title**: Welsh Language Caseworker

**Contract Type**: Permanent

**Grade**: AO

**Salary range (depending on location)**: National - £22,940

Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.

**Location**: Cardiff

**Directorate**: Case Management

**Team**: Operational Delivery

**Working Pattern**: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely, part time or as part of a job share etc.

**Reporting **to: Team Manager

**The Legal Aid Agency**

We are an executive agency of the Ministry of Justice (MoJ). We provide civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems.

Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.

**Our LAA commitment to Diversity and Inclusion**

The LAA is committed to diversity and inclusion and we positively promote flexible working, including job shares.

**Case Management**

The Case Management department is the delivery function of the Legal Aid Agency (LAA) and our staff ensure that each year 600,000 new clients are able to access the justice they require, and that providers are fairly paid for the delivery of the legal aid. As part of the work we do, we must ensure that we fund appropriate cases whilst protecting public money.

**Job Summary**

As a member of our Case Management Team, Caseworkers at this level will need to understand the regulations and guidelines so they can:
- Process claims for costs or
- Undertake activities related to the collection of payments.

**Key Responsibilities**:

- Build & maintain an understanding of current guidance and regulations and use this to make accurate decisions on casework.
- Provide accurate and timely responses to correspondence and telephone calls received from internal and external customers.
- Provide a Welsh Language Service, to include handling telephone calls, correspondence and undertaking translation of documents.
- Working to required productivity and quality targets in a variety of work streams.
- Engaging in Quality Control and consistency exercises. Ensuring improvements are made where needed.
- Ensure all data is processed accurately, securely and in accordance with MoJ information assurance guidelines.
- Provide ongoing support, guidance and mentoring as required to colleagues.

**Essential Knowledge, Experience and skills**
- Fluent Welsh speaker
- Effective analytical and numerical skills
- Ability to work with mínimal supervision and as part of a team.
- Effective communication skills both written and verbal.
- IT Literate - a good knowledge of Microsoft office and digital technology

**Desirable Knowledge, Experience and skills**

**Person Specification**
- Enjoys working in a fast-changing environment.
- Enjoys working independently and as part of a team

**Application Process**

As part of the selection process, you will be asked to submit:
**Interview / assessment Process**
- Strengths relevant to the role
- Some or all of the following Behaviours:

- Making Effective Decisions

Use guidance, analyse relevant information and ask colleagues for input to support decision making. Identify and deal with any errors or gaps in information before making a decision. Consider the diverse needs of those affected by decisions and how it will impact them. Provide advice and feedback to support others in making accurate decisions. Ask others to clarify decisions when confused and query any issues that arise constructively.
- Managing a Quality Service

Gain a clear understanding of customers’ needs and expectations. Plan, organise and manage your own time to deliver a high quality service which gives taxpayers a good return for their money. Act to prevent problems by identifying issues, reporting them and providing solutions. Keep customers and all colleagues up to date with progress. Show customers where to access relevant information and support that will help them to use services more effectively.

The assessment process will also involve Welsh written and verbal exercises.

Shortlisting is planned for week comme

  • Security Officer

    6 months ago

    Cardiff, United Kingdom Welsh Parliament Full time

    **Details**: **Reference number**: - 341017**Salary**: - £23,088 - £25,303- Please note, the starting salary will normally be offered at the minimum of the band.- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other**Contract type**: - Permanent**Business area**: - WP - Security**Type of role**: -...

  • Welsh Language Officer

    6 months ago

    Cardiff, United Kingdom Valuation Office Agency Full time

    **Details**: **Reference number**: - 322746**Salary**: - £34,036- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Temporary - Fixed Term - Loan**Length of employment**: - 12 months**Business area**: - VOA - Practitioners - Strategy Policy & Transformation**Type of...

  • Welsh Language Educator

    2 weeks ago

    Cardiff, Cardiff, United Kingdom TeacherActive Full time

    We are seeking a dedicated Welsh Language Educator to join our team at a prestigious university in Cardiff. The successful candidate will work closely with the Welsh Language Unit to develop and implement Welsh Medium Learning initiatives, promoting the language throughout the institution.Your Key Responsibilities:Develop and implement Welsh Medium Learning...

  • Welsh Language Translator

    6 months ago

    Cardiff, United Kingdom HM Revenue and Customs Full time

    **Details**: **Reference number**: - 302111**Salary**: - £27,650 - £29,728- Applicants should note that the starting salary for those who are offered a position is the salary scale minimum for this grade.- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer**Contract type**: - Permanent**Business...

  • Welsh Language Trainer

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Educators Wales Full time

    Training Manager - Welsh Language ProgrammesWe are seeking a highly skilled Training Manager to lead our Welsh Language Programmes. As a dedicated professional, you will develop and implement training strategies to promote Welsh language skills among learners.About the Role:The successful candidate will be responsible for:Designing and delivering training...

  • Welsh Language Educator

    1 month ago

    Cardiff, Cardiff, United Kingdom Excell Supply Ltd Full time

    We are seeking a dedicated and passionate Welsh Language and Literacy Assistant to support the education of children in the Flintshire area. The ideal candidate will be a fluent Welsh speaker with excellent communication skills and a genuine interest in helping students achieve their full potential.Key responsibilities include assisting teachers in...

  • Welsh Language Educator

    4 days ago

    Cardiff, Cardiff, United Kingdom Educators Wales Full time

    About the RoleColeg Cambria invites applications for a Lecturer in Learn Welsh, focusing on teaching Welsh skills, A-Level Welsh, and the Welsh Baccalaureate Advanced Skills Challenge Certificate. The successful candidate will take on a multifaceted role that includes delivering high-quality teaching sessions, developing and preparing educational materials,...

  • Welsh language Teacher

    2 months ago

    Cardiff, United Kingdom HAYS Full time

    Teacher of Welsh Language required at a School in Cardiff. Your new school I am recruiting for a Teacher of Welsh language in a large secondary school in Cardiff that has over 1000 pupils. The school has high standards of teaching and excellent facilities, allowing the pupils to succeed. The leadership team have a clear vision for the school and...

  • Welsh Language Specialist

    2 weeks ago

    Cardiff, United Kingdom Twenty 4 Seven Full time

    About the RoleWe are looking for a highly skilled Welsh Language Specialist to join our dynamic team at Twenty4Seven Education. The successful candidate will play a key role in delivering high-quality lessons and promoting the Welsh language.This is a full-time position that requires a qualified teacher with excellent communication skills and a passion for...

  • Welsh Language Support Specialist

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Cardiff Full time

    About the Role:We are seeking a dedicated and fluent Welsh speaking teaching assistant to support our thriving Welsh-medium school in Cardiff. As a key member of our team, you will contribute to a positive and engaging classroom atmosphere, assisting teachers and students alike in their lessons.Key Responsibilities:Assist Teachers in Lesson Delivery: Provide...

  • Security Officer

    6 months ago

    Cardiff, United Kingdom Welsh Parliament Full time

    **Details**: **Reference number**: - 354543**Salary**: - £23,781 - £26,062- Please note, the starting salary will normally be offered at the minimum of the band.- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other**Contract type**: - Permanent**Business area**: - WP - Security**Type of role**: -...

  • Welsh Language Support Worker

    4 days ago

    Cardiff, Cardiff, United Kingdom Meithrin Full time

    Meithrin is a dynamic and supportive organization seeking a passionate and empathetic Welsh Language Support Worker to join our team. In this vital role, you will play a crucial part in creating an inclusive and nurturing environment for our children.As a Welsh Language Support Worker, you will focus on communicating effectively with children in Welsh,...

  • Teacher of Welsh Language

    1 month ago

    Cardiff, United Kingdom CV-Library Full time

    Your new school I am recruiting for a Teacher of Welsh language in a large secondary school in Cardiff that has over 1000 pupils. The school has high standards of teaching and excellent facilities, allowing the pupils to succeed. The leadership team have a clear vision for the school and communicate it very well to create an inclusive ethos and a strong...

  • Teacher of Welsh Language

    2 weeks ago

    Cardiff, United Kingdom Hays Specialist Recruitment - Education Full time

    Your new school I am recruiting for a Teacher of Welsh language in a large secondary school in Cardiff that has over 1000 pupils. The school has high standards of teaching and excellent facilities, allowing the pupils to succeed. The leadership team have a clear vision for the school and communicate it very well to create an inclusive ethos and a strong...

  • Planning Manager

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Welsh Government Full time

    Job SummaryThe Welsh Government is seeking a skilled Planning Manager to join its Planning Directorate. The successful candidate will be responsible for working across three functions related to development management and legislation, depending on the fluctuating levels of casework and ministerial policy demands.Key ResponsibilitiesShaping policy on planning...

  • Part-Time Welsh Language Teacher Position

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Academics Ltd Full time

    Are you a passionate and skilled Welsh language teacher looking for a new challenge? Academics Ltd is recruiting for a part-time Welsh medium teacher to cover a maternity post in a local primary school.This is an excellent opportunity to join a dynamic and supportive team, working with students aged 4-11 in a Welsh-medium setting.The estimated salary for...

  • Teacher of Welsh Language

    4 weeks ago

    Cardiff, United Kingdom Hays Specialist Recruitment - Education Full time

    Your new schoolI am recruiting for a Teacher of Welsh language in a large secondary school in Cardiff that has over 1000 pupils. The school has high standards of teaching and excellent facilities, allowing the pupils to succeed. The leadership team have a clear vision for the school and communicate it very well to create an inclusive ethos and a strong...

  • Senior Planning Professional

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Welsh Government Full time

    About the RoleWe are seeking a highly skilled Senior Planning Professional to join our team in the Welsh Government. As a key member of our Planning Directorate, you will play a crucial role in shaping policy and legislation related to development management and casework.Job OverviewThe successful candidate will be responsible for leading on specific policy...

  • Welsh Language Education Support Professional

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Vetro Recruitment Full time

    Company OverviewVetro Recruitment is a reputable employment agency dedicated to providing high-quality temporary and permanent staff to schools. Our team is committed to helping educational institutions thrive by matching talented individuals with their needs. School InformationThe Welsh Medium Primary School in Rumney, Cardiff, is a thriving institution...

  • Welsh Language Educator Wanted

    4 days ago

    Cardiff, Cardiff, United Kingdom Hoop Recruitment LTD Full time

    Hoop Education is committed to supporting talented Welsh language educators in their careers.About the OpportunityThis is an exciting chance for experienced and newly qualified Welsh teachers to work in a dynamic environment, delivering high-quality education to students. Our ideal candidate will be passionate about teaching, possess excellent communication...