Crime Victim Support Officer
3 days ago
As a Helpline Advisor, you will play a vital role in supporting victims of crime and ensuring they receive the help and guidance they need. You will be working in a fast-paced environment, where no two days are the same, and you will need to be able to adapt quickly to changing situations.
Key responsibilities include responding to disclosures, managing competing priorities, and working effectively with colleagues to achieve outstanding results. We are looking for someone who is passionate about delivering excellent customer service and making a positive impact on people's lives.
The estimated salary for this role is £28,000 - £32,000 per annum, depending on experience. Our comprehensive benefits package includes 33 days annual leave, enhanced sick pay allowances, and access to our employee assistance programme.
-
Victim Support Specialist
3 days ago
Cardiff, United Kingdom Victim Support Full timeThis Crisis Resolution Officer position offers a unique opportunity to make a difference in the lives of victims of crime.The successful candidate will possess excellent communication skills, enabling them to provide effective verbal and written communication services to clients.Responsibilities:You will be responsible for ensuring each victim receives an...
-
Crime Victim Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeUnlock Your Potential: Join Victim Support as a dedicated Caseworker and contribute to a world where victims and witnesses receive the support they deserve.This dynamic role involves providing specialist guidance and support to victims, helping them navigate the aftermath of crime and access relevant resources. As a seasoned professional in casework...
-
Advocate for Victims of Crime
3 days ago
Cardiff, United Kingdom Victim Support Full timeJob OverviewWe are seeking a skilled and compassionate Helpline Advisor to join our team at our National Contact Centre in Cardiff. As a Helpline Advisor, you will be working directly with victims of crime, providing them with essential support and guidance.You will be responsible for taking disclosures, escalating safeguarding concerns, and responding to...
-
Crime Support Specialist
1 week ago
Cardiff, United Kingdom Victim Support Full timeWe are seeking a highly skilled Crime Support Specialist to join our National Contact Centre team in Cardiff. As a Crime Support Specialist, you will play a vital role in providing support, information, and referrals to victims of crime and those affected by it.About the Role:You will be responsible for responding to victims of crime by providing immediate...
-
Victim Support | Data Quality
3 weeks ago
Cardiff, United Kingdom Victim Support Full timeWe have an exciting opportunity for a Data Quality & Reporting Officer to join the growing National Contact Centre team in Cardiff.Do you want to make a difference every day?Do you want to contribute to change & improvement for those who need it?Do you have resilience & adaptability?Can you work effectively with a focus on customer service and care?If yes,...
-
Victim Support Caseworker Role
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAt Victim Support, we're seeking a dedicated Caseworker to join our National Contact Centre team in Cardiff. This exciting opportunity allows you to make a meaningful difference in the lives of victims and their families.The ideal candidate will have an understanding of the impact of crime on individuals and possess experience in managing complex caseloads....
-
Victim Support Specialist
2 weeks ago
Cardiff, United Kingdom Victim Support Full timeOverview of the RoleThis is an exciting opportunity to join Victim Support's National Contact Centre team in Cardiff as a Crime Services Coordinator. The successful candidate will be responsible for ensuring that each victim receives an individually appropriate tailored support and information service that fully meets their needs.As a Caseworker, you will...
-
Victim Care Coordinator
2 weeks ago
Cardiff, United Kingdom Victim Support Full timeAbout the Job:This is an exciting opportunity to join our team as a Helpline Adviser at Victim Support. As a key member of our National Contact Centre team, you will provide critical support to victims of crime, working across multiple services and priorities.We are looking for someone with strong communication skills, who can empathise with people in...
-
Victim Advocacy Professional
1 week ago
Cardiff, United Kingdom Victim Support Full timeBecome a Key Player in Victim AdvocacyWe are looking for a dedicated and compassionate Victim Advocacy Professional to join our team at Victim Support's National Contact Centre in Cardiff. This role presents a chance to make a tangible impact on the lives of victims and witnesses.About the Position:As a Victim Advocacy Professional, you will work closely...
-
Helpline and Support Officer
1 week ago
Cardiff, United Kingdom Victim Support Full timeWe are seeking a Helpline and Support Officer to join our National Contact Centre team in Cardiff. As a Helpline and Support Officer, you will play a key role in providing support, information, and referrals to victims of crime and those affected by it.About the Role:You will be responsible for taking disclosures and responding immediately to...
-
Support Helpline Advisor
1 week ago
Cardiff, United Kingdom Victim Support Full timeWe are currently looking for a Support Helpline Advisor to join our National Contact Centre team in Cardiff. As a Support Helpline Advisor, you will provide critical support to victims of crime and those affected by it.About the Job:Respond to victims of crime, providing immediate support, advice, and trauma first aid referrals.Work effectively with a focus...
-
Data Quality
3 weeks ago
Cardiff, United Kingdom Victim Support Full timeWe have an exciting opportunity for a Data Quality & Reporting Officer to join the growing National Contact Centre team in Cardiff.Do you want to make a difference every day?Do you want to contribute to change & improvement for those who need it?Do you have resilience & adaptability?Can you work effectively with a focus on customer service and care?If yes,...
-
Data Quality
3 weeks ago
Cardiff, United Kingdom Victim Support Full timeWe have an exciting opportunity for a Data Quality & Reporting Officer to join the growing National Contact Centre team in Cardiff.Do you want to make a difference every day?Do you want to contribute to change & improvement for those who need it?Do you have resilience & adaptability?Can you work effectively with a focus on customer service and care?If yes,...
-
Data Quality
3 weeks ago
Cardiff, United Kingdom Victim Support Full timeWe have an exciting opportunity for a Data Quality & Reporting Officer to join the growing National Contact Centre team in Cardiff.Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?If yes,...
-
External Services Advocate Specialist
2 weeks ago
Cardiff, United Kingdom Victim Support Full timeJob Overview:Victim Support is a leading charity dedicated to supporting victims of crime across England and Wales. As a Caseworker, you will play a vital role in delivering our services, working closely with clients, colleagues, and other stakeholders to ensure that each individual receives a tailored support package. With a focus on delivering exceptional...
-
External Services Caseworker Professional
6 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout UsVictim Support is a national charity providing specialist services to people affected by crime across England and Wales. We work towards a world where there are fewer victims but stronger rights, better support, and a real influence in the Criminal Justice System.In this role, you will play a key part in making a difference for those who experience...
-
Support Services Specialist
1 week ago
Cardiff, United Kingdom Victim Support Full timeUnlock Your Potential as a Support Services SpecialistWe are excited to recruit a highly skilled Support Services Specialist to join our team at Victim Support's National Contact Centre in Cardiff. This role offers a unique opportunity to make a real difference in the lives of victims and witnesses.About the Job:As a Support Services Specialist, you will...
-
Helpline Advisor
2 weeks ago
Cardiff, United Kingdom Victim Support Full timeWe have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on...
-
Helpline Advisor
2 weeks ago
Cardiff, United Kingdom Victim Support Full timeWe have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?Do you have resilience & adaptability? Can you work effectively with a focus on...
-
Counselor Coordinator
1 week ago
Cardiff, United Kingdom Victim Support Full timeMake a Difference in the Lives of VictimsWe are seeking a skilled Counselor Coordinator to join our team at Victim Support's National Contact Centre in Cardiff. This is a fantastic opportunity for a motivated individual to contribute to providing high-quality support services to victims of crime.About the Role:As a Counselor Coordinator, you will work...