External Services Advocate Specialist
5 hours ago
Victim Support is a leading charity dedicated to supporting victims of crime across England and Wales. As a Caseworker, you will play a vital role in delivering our services, working closely with clients, colleagues, and other stakeholders to ensure that each individual receives a tailored support package. With a focus on delivering exceptional customer service, you will provide information, advocacy, and emotional support to those affected by crime, empowering them to navigate the criminal justice system and achieve their goals.
Your Responsibilities:
This role requires a skilled professional with a deep understanding of the impact of crime on victims, experience in managing complex cases, and a proven track record in delivering exceptional customer service. Key responsibilities include:
- Providing individually tailored support and information services to victims of crime
- Managing a caseload, prioritizing tasks, and meeting deadlines
- Developing and maintaining effective working relationships with clients, colleagues, and other stakeholders
What We Offer:
In return for your expertise and commitment, we offer a competitive salary of £30,000 - £35,000 per annum, depending on experience, plus a comprehensive benefits package, including 28 days annual leave, pension scheme, and access to ongoing training and development opportunities.
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