Customer Service Specialist

3 days ago


Reading, Reading, United Kingdom Social Pub And Kitchen - Stonegate Group Full time

At Social Pub and Kitchen, we pride ourselves on delivering exceptional customer experiences. As a Front of House Team Member, your primary role is to welcome and engage every guest, ensuring the highest quality of service.

Responsibilities:
  • Food and Beverage Service: Prepare and serve high-quality food and drink at Crown, making recommendations that elevate guest experiences.
  • Maintain Cleanliness: Ensure a clean and safe environment for guests and colleagues.

A little bit about us...

We're a traditional pub offering great food and the best in local cask and craft ales, along with a unique range of wines and spirits. Our guests can also enjoy a roster of street food in our popular beer garden during the summer months.

Benefits:
  • Reward Card: 25% off food and drink for you and all your friends across our Managed Estate via the MiXR App.
  • Flexible Working: Enjoy a healthy work-life balance with flexible working hours.
  • Stonegate Hotel Discounts: Get exclusive discounts on hotel stays.
  • David Lloyd Corporate Discount Rates: Enjoy discounted gym memberships.

We estimate the salary for this role to be around £18,000 - £22,000 per year, depending on experience.



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