Customer Service Specialist

21 hours ago


Reading, Reading, United Kingdom Northern Bank Full time
About the Role

We are seeking a highly skilled Customer Service Specialist to join our team at Northern Bank. In this role, you will be responsible for providing exceptional service to our customers, handling daily teller and servicing transactions, and addressing inquiries.

Key Responsibilities
  1. Teller Operations: Process customer transactions efficiently, accurately, and in a friendly manner.
  2. Customer Service: Provide assistance to customers regarding banking services, address their needs, and resolve any issues that may arise.
  3. Sales and Service Techniques: Utilize needs-based sales/service techniques to elicit the needs of customers and match those needs to our available products and services.
  4. Branch Operations: Assist with day-to-day branch operations, including ATM balancing, clearing cash items, adding/removing holds, and balancing the vault and bag coin.
  5. Training and Support: Provide assistance to other branch employees and assist in training new employees.
Requirements
  1. Excellent Communication Skills: Possess excellent communication, sales, and customer service skills.
  2. Math Skills and Multitasking: Demonstrate basic math skills and the ability to multitask.
  3. Computer Skills: Possess strong computer skills, including proficiency in Word and Excel.
  4. Experience and Education: Have 1 year of experience as a Teller or in a sales and service-based position preferred; high school degree required, associate degree or higher preferred.

As a Customer Service Specialist, you can expect an estimated salary of $45,000 - $60,000 per year, depending on location and experience.



  • Reading, Reading, United Kingdom Reed Full time

    Customer Service SpecialistJob Summary:We are seeking a highly skilled Customer Service Specialist to join our team at Reed. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Setup and management of customer accounts, including processing...


  • Reading, Reading, United Kingdom The Mobile Sink Company Full time

    Customer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team at The Mobile Sink Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, generating quotes, and processing orders.In this role, you will be the first point of contact for customers, handling their...


  • Reading, Reading, United Kingdom Dynamic Planner Full time

    Customer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team at Dynamic Planner. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to clients via phone, email, and other...


  • Reading, Reading, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Specialist to deliver exceptional customer service and support the store's day-to-day operations in Reading, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...


  • Reading, Reading, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Specialist to join our retail team in Reading, United Kingdom. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.Responsibilities:Provide exceptional customer service and support the store's day-to-day operations.Operate the cash register and...


  • Reading, Reading, United Kingdom idibu Full time

    About the RoleWe are seeking a Customer Service Specialist to join our team at Thames Water. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for providing exceptional customer service and supporting customers with complex issues.Key Responsibilities:Focusing on building strong relationships with customers and...


  • Reading, Reading, United Kingdom SPECIALIST RECRUIT LIMITED Full time £35,000 - £40,000

    Customer Success ManagerAt Specialist Recruit Limited, we are seeking an experienced Customer Success Manager who is customer-oriented with a drive to achieve goals and maintain a great customer experience. The ideal candidate will be able to listen to customers to understand their goals and concerns, suggest forward-thinking ideas to promote their services,...


  • Reading, Reading, United Kingdom SPECIALIST RECRUIT LIMITED Full time

    Job DescriptionAt SPECIALIST RECRUIT LIMITED, we are seeking an experienced Customer Success Manager who is customer-oriented with a drive to achieve goals and maintain a great customer experience. The ideal candidate will be able to suggest forward-thinking ideas to promote our services, current and new, and work closely with our customers to understand...


  • Reading, Reading, United Kingdom Royal Berkshire Fire and Rescue Service Full time

    As a key member of our team, you will be responsible for handling customer inquiries and providing excellent service to our clients. Key responsibilities include:Responding to customer calls and emails in a timely and professional mannerProviding accurate and helpful information to customersResolving customer complaints and issues in a fair and efficient...


  • Reading, Reading, United Kingdom Investec Full time

    Investec is a specialist bank serving clients in the UK and South Africa. We're looking for a Customer Service Collections Specialist to join our team.Key Responsibilities:Make and take calls to establish reasons for non-paymentOffer payment solutions to restore non-paying customers to good bookNegotiate repayment terms in accordance with FCA...


  • Reading, Reading, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Reading, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...


  • Reading, Reading, United Kingdom Flint UK Technology Services Full time

    About this RoleIn the UK Secure Design practice at Flint UK Technology Services, we're seeking an exceptional Customer Solutions Design Specialist to join our team. As a trusted industry partner to our defense customers, you'll work closely with internal business units, key stakeholders, and external technology providers. You'll drive the creation of...


  • Reading, Reading, United Kingdom Punter Southall Group Full time

    Job OverviewWe are seeking a highly organized and detail-focused individual to join our Operations team as an Operational Support Specialist. As a key member of our team, you will be responsible for progressing all administration required within your area to support our Customer 5 star Service proposition.Key ResponsibilitiesProvide exceptional customer...


  • Reading, Reading, United Kingdom Wipro Full time

    About the Role: We are seeking a Customer Service Representative to join our team at Wipro Financial Outsourcing Services Ltd. This role will involve acting as the primary point of contact for clients and beneficiaries regarding pension-related inquiries.As a Pension Customer Support Specialist, you will be responsible for providing accurate and detailed...


  • Reading, Reading, United Kingdom Gema Full time

    At Gema, we are seeking a highly motivated and organized Order Fulfillment Specialist and Customer Service Representative to join our enthusiastic team. This permanent position is ideal for an individual who is passionate about delivering exceptional customer service and is looking to advance their career while gaining hands-on experience in a thriving and...


  • Reading, Reading, United Kingdom Point of Rental Software Full time

    At Point of Rental Software, we're committed to empowering our customers and employees through principled decision making, innovative products, and strategies that prioritize care for all we meet.We're seeking a skilled Customer Support Specialist to join our team, providing application/business support to our customers and serving as an ambassador of our...


  • Reading, Reading, United Kingdom Dynamic Planner Full time

    About the RoleWe are seeking a skilled Customer Support Specialist to join our team at Dynamic Planner.The successful candidate will provide exceptional support to our customers, ensuring they have a positive experience with our products and services.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Reading, Reading, United Kingdom First Rail Full time

    About the RoleThis role is a fantastic opportunity to join First Rail's customer service team as a Customer Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers. This will involve dealing with customer queries and concerns in a professional and courteous manner.Our customers are...


  • Reading, Reading, United Kingdom Gema Full time

    At Gema, we are seeking a highly motivated Order Fulfillment Specialist and Customer Service Associate to join our enthusiastic team. This permanent position is ideal for an individual who is passionate about delivering exceptional customer service and is looking to advance their career while gaining hands-on experience in a thriving and supportive...


  • Reading, Reading, United Kingdom Thames Water Utilities Limited Full time

    We are seeking a reliable and professional Administrative Assistant to support our Customer Experience team in Property Searches. As a key member of our team, you will be responsible for handling administrative tasks, liaising with solicitors and specialist conveyancing customers, and delivering exceptional customer service.Key responsibilities...