Customer Support Specialist

3 days ago


Reading, Reading, United Kingdom First Rail Full time
About the Role

This role is a fantastic opportunity to join First Rail's customer service team as a Customer Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers. This will involve dealing with customer queries and concerns in a professional and courteous manner.

Our customers are at the heart of everything we do, and we are looking for someone who is passionate about delivering a great customer experience. If you have a positive attitude, excellent communication skills, and a willingness to learn, we would love to hear from you.

Key Responsibilities

  • Providing customer assistance to passengers on our trains and at our stations
  • Dealing with customer queries and concerns in a professional and courteous manner
  • Working closely with other team members to ensure excellent customer service is provided at all times
  • Participating in ongoing training and development to improve customer service skills

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities to improve customer service skills
  • The opportunity to work for a leading railway company with a strong commitment to customer service

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering a great customer experience and have the skills and qualifications we are looking for, please apply today.



  • Reading, Reading, United Kingdom Point of Rental Software Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Point of Rental Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide telephone and email support to external...


  • Reading, Reading, United Kingdom Point of Rental Software Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Point of Rental Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide telephone and email support to external...


  • Reading, Reading, United Kingdom Evertz Microsystems Limited Full time

    Join Our Team as a Customer Support SpecialistEvertz Microsystems Limited is a world-leading company in the design of innovative broadcast equipment. We are currently recruiting for our Customer Support team at our UK-based office in Winnersh Triangle, Reading.About the RoleWe are looking for a skilled and enthusiastic engineer or technician with a passion...


  • Reading, Reading, United Kingdom Evertz Microsystems Limited Full time

    Join Our Team as a Customer Support SpecialistEvertz Microsystems Limited is a world-leading company in the design of innovative broadcast equipment. We are currently recruiting for our Customer Support team at our UK-based office in Winnersh Triangle, Reading.About the RoleWe are looking for a skilled and enthusiastic engineer or technician with a passion...


  • Reading, Reading, United Kingdom Point of Rental Software Full time

    Job Title: Customer Support SpecialistAt Point of Rental Software, we're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you'll be responsible for providing exceptional application and business support to our customers.Key Responsibilities:Provide telephone and email support to external customers...


  • Reading, Reading, United Kingdom Dynamic Planner Full time

    About the RoleWe are seeking a skilled Customer Support Specialist to join our team at Dynamic Planner.The successful candidate will provide exceptional support to our customers, ensuring they have a positive experience with our products and services.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Reading, Reading, United Kingdom Point of Rental Software Full time

    Job Title: Customer Support SpecialistAt Point of Rental Software, we're seeking a highly skilled Customer Support Specialist to join our team. As a leader in rental software, we're committed to empowering our customers and employees through principled decision-making, innovative products, and strategies, and care for all we meet.Key Responsibilities:Provide...


  • Reading, Reading, United Kingdom Point of Rental Software Full time

    Job Title: Customer Support SpecialistAt Point of Rental Software, we're seeking a highly skilled Customer Support Specialist to join our team. As a leader in rental software, we're committed to empowering our customers and employees through principled decision-making, innovative products, and strategies, and care for all we meet.Key Responsibilities:Provide...


  • Reading, Reading, United Kingdom Point of Rental Software Full time

    At Point of Rental Software, we're committed to empowering our customers and employees through principled decision making, innovative products, and strategies that prioritize care for all we meet.We're seeking a skilled Customer Support Specialist to join our team, providing application/business support to our customers and serving as an ambassador of our...


  • Reading, Reading, United Kingdom Point of Rental Software Full time

    About Point of Rental SoftwareWe're a leading provider of rental software, dedicated to empowering our customers and employees through principled decision making, innovative products, and a commitment to excellence. As a Customer Support Specialist, you'll be an ambassador of our values and play a critical role in delivering exceptional support to our...


  • Reading, Reading, United Kingdom Point of Rental Software Full time

    About Point of Rental SoftwareWe're a leading provider of rental software, dedicated to empowering our customers and employees through principled decision making, innovative products, and a commitment to excellence. As a Customer Support Specialist, you'll be an ambassador of our values and play a critical role in delivering exceptional support to our...


  • Reading, Reading, United Kingdom Point of Rental Software Full time

    About Point of Rental SoftwareWe're a leading provider of rental software, and we're looking for a skilled Customer Support Specialist to join our team. As a leader in our industry, we uphold the highest standards through empowerment of our customers and employees, principled decision making, innovative products and strategies, and care for all we meet.About...


  • Reading, Reading, United Kingdom Beacon Support Full time

    Beacon Support Ltd. is seeking a highly skilled Specialist Mentor to provide one-to-one support to Higher Education students with disabilities/mental health conditions.The ideal candidate will have excellent communication skills, organisational skills, and flexibility to adapt to the changing needs of the students they are supporting.As a Specialist Mentor,...


  • Reading, Reading, United Kingdom Point of Rental Software Full time

    About Point of Rental SoftwareWe are a leading provider of rental software, and we're seeking a skilled Customer Support Specialist to join our team. As a leader in our industry, we uphold the highest standards through empowerment of our customers and employees, principled decision making, innovative products and strategies, and care for all we meet.About...


  • Reading, Reading, United Kingdom SPECIALIST RECRUIT LIMITED Full time £35,000 - £40,000

    Customer Success ManagerAt Specialist Recruit Limited, we are seeking an experienced Customer Success Manager who is customer-oriented with a drive to achieve goals and maintain a great customer experience. The ideal candidate will be able to listen to customers to understand their goals and concerns, suggest forward-thinking ideas to promote their services,...


  • Reading, Reading, United Kingdom Specialist Recruit Full time

    Customer Success ManagerJoin our team at Specialist Recruit as we seek an experienced Customer Success Manager to drive growth and retention for our clients. As a key member of our team, you will be responsible for building and maintaining long-term relationships with our clients, identifying opportunities for growth, and delivering exceptional customer...


  • Reading, Reading, United Kingdom Specialist Recruit Full time

    Customer Success ManagerJoin our team at Specialist Recruit as we seek an experienced Customer Success Manager to drive growth and retention for our clients. As a key member of our team, you will be responsible for building and maintaining long-term relationships with our clients, identifying opportunities for growth, and delivering exceptional customer...


  • Reading, Reading, United Kingdom Point of Rental Software Full time

    About Point of Rental SoftwareWe're a leader in rental software, empowering our customers and employees through principled decision making, innovative products, and care for all we meet.The RoleWe're seeking an individual who embodies our values and will be an ambassador of them in the field. As a Customer Support Specialist, you'll provide...


  • Reading, Reading, United Kingdom Point of Rental Software Full time

    About Point of Rental SoftwareWe're a leader in rental software, empowering our customers and employees through principled decision making, innovative products, and care for all we meet.The RoleWe're seeking an individual who embodies our values and will be an ambassador of them in the field. As a Customer Support Specialist, you'll provide...


  • Reading, Reading, United Kingdom Point of Rental Software Full time

    About Point of Rental SoftwareWe are a leading provider of rental software solutions, committed to empowering our customers and employees through principled decision making, innovative products, and care for all we meet.About the RoleThe Customer Support Specialist will provide application/business support to our customers, ensuring they receive excellent...