Customer Service Specialist

1 month ago


Reading, Reading, United Kingdom The Mobile Sink Company Full time
Customer Service Specialist

We are seeking a highly skilled Customer Service Specialist to join our team at The Mobile Sink Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, generating quotes, and processing orders.

In this role, you will be the first point of contact for customers, handling their inquiries, and resolving any issues that may arise. You will also be responsible for maintaining accurate records in our CRM system and working closely with other teams to ensure a seamless customer experience.

We offer a competitive salary of £28,000 per year, plus a company pension scheme. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you

Main Responsibilities:
  • Serving customers as a primary contact
  • Generating quotes and processing new orders
  • Helping customers with invoice queries
  • Addressing and resolving customer complaints and issues

Requirements:
  • 2 years of administration experience (preferred)
  • Excellent communication skills
  • Experience with generating quotes to customers
  • Computer literate
  • Organised
  • Attention to detail


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