Customer Support Specialist Advisor
6 days ago
Career Opportunities at CV-Library - Customer Support Specialist Advisor Job Description:
About the JobWe are looking for a confident and proactive Customer Support Specialist to provide exceptional service to our clients. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
Key Responsibilities:- Providing high-quality customer support via telephone and email
- Coordinating and scheduling appointments for engineers
- Maintaining accurate records and data on our CRM system
- Collaborating with colleagues to resolve customer issues
- Communicating feedback and updates to customers
- Excellent communication and interpersonal skills
- Proven customer service experience
- Ability to work under pressure and meet deadlines
- Proficient in Microsoft Office, including Excel
- Fully office-based position
- Permanent, full-time contract
- Estimated salary: £25,500 per annum
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