Customer Support Specialist Advisor

6 days ago


Reading, Reading, United Kingdom CV-Library Full time

Career Opportunities at CV-Library - Customer Support Specialist Advisor Job Description:

About the Job

We are looking for a confident and proactive Customer Support Specialist to provide exceptional service to our clients. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

Key Responsibilities:
  • Providing high-quality customer support via telephone and email
  • Coordinating and scheduling appointments for engineers
  • Maintaining accurate records and data on our CRM system
  • Collaborating with colleagues to resolve customer issues
  • Communicating feedback and updates to customers
Requirements
  • Excellent communication and interpersonal skills
  • Proven customer service experience
  • Ability to work under pressure and meet deadlines
  • Proficient in Microsoft Office, including Excel
What We Offer:
  • Fully office-based position
  • Permanent, full-time contract
  • Estimated salary: £25,500 per annum


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