Support Specialist

4 weeks ago


Reading, Reading, United Kingdom beBee Professionals Full time £25,000 - £35,000

As a Support Specialist - Customer Experience, you will be responsible for delivering exceptional customer service to our clients in Reading, United Kingdom. Your primary focus will be on handling customer inquiries, resolving issues, and providing accurate information about our products and services.

Key Responsibilities:

  • Handle customer calls, emails, and chat queries.
  • Provide product and service information to customers.
  • Process customer orders and manage account information.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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