Customer Support Specialist
5 days ago
Legrand North America, LLC is seeking a Customer Support Specialist to join our Data Center Power & Control Division in Reading, UK. As a key member of the team, you will be responsible for providing exceptional customer service and support to our clients.
**Estimated Salary:** $45,000 - $60,000 per year
**Job Responsibilities:**
- Respond to customer inquiries and provide timely resolutions to their issues.
- Collaborate with Regional Sales Managers and assigned independent sales representatives to develop good customer relations.
- Resolve customer service issues, including tracking orders, confirming ship dates, and working with production to ensure timely delivery.
**Required Skills and Qualifications:**
- Bachelor's degree or one to three years of experience in a customer service, inside sales, or other service-related role.
- Experience with Microsoft Office Suite required.
**Benefits:**
- Comprehensive medical, dental, and vision coverage.
- Distinctive benefits like a high employer 401K match, paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network.
**Working Conditions / Physical Requirements:**
- Work performed in an office setting.
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