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Customer Service Advisor

1 month ago

Reading, Reading, United Kingdom Auto Skills UK Full time

Auto Skills UK is seeking a skilled Customer Service Advisor to join its busy accident repair centre in Reading.

Salary:£24,000 - £28,000 per annum

About the Role

The main purpose of this position is to deal with customer requirements for vehicle repair in an efficient and courteous manner, ensuring a high standard of customer service.

This full-time, permanent role requires excellent communication and organisation skills, as well as experience working in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service to ensure customer satisfaction
  • Multitask and prioritise tasks to meet deadlines
  • Handle cash and credit transactions accurately
Requirements
  • Experience working in a modern accident repair centre
  • Excellent customer service and organisation skills
  • Good IT skills
  • Ability to work well under pressure and to tight deadlines
What We Offer

A competitive salary and a supportive team environment make this a great opportunity for a skilled and courteous individual to grow their career.