Client Success and Growth Lead
2 weeks ago
H ook, a leader in innovative customer engagement solutions, seeks an experienced Client Success and Growth Lead to join their dynamic team. In this pivotal role, you will partner with customers to drive value through enhanced adoption, optimized experiences, and trusted partnerships.
Key Responsibilities:- Project manage the success of clients, spearheading commercial conversations at renewal, and ensuring timely deliverables.
- Become a product expert, developing best practices to share with clients, and empowering them to leverage Hook's full functionality.
- Collaborate with internal teams, including product and engineering, to guarantee outstanding client experiences.
- Prior experience in Client Success or Account Management roles.
- Background in SaaS/technology companies, preferably working with technical software.
- Comfort operating in environments where resources are being developed, and you're excited about building things as you go.
- Proven track record achieving commercial targets and managing renewals.
- Experience crafting outcome-driven client success plans and managing multiple projects and workstreams.
£72,000 - £90,000 base salary + OTE
27 days holiday (option to buy and sell) + bank holidays.
Private health insurance for optimal care.
A flexible monthly wellness allowance for gym memberships, yoga, mental health support, and healthy food.
Hooks commitment to diversity and inclusion is evident in their inclusive workplace culture, where everyone feels valued and respected. If you share their passion for excellence and want to contribute to a workplace that celebrates diversity, they encourage you to apply.
-
Client Success Lead
7 days ago
London, Greater London, United Kingdom zeroG - AI in Aviation Full timeWe are seeking a highly skilled Client Success Lead to join our team at zeroG - AI in Aviation. This role offers an estimated salary range of $120,000 - $180,000 per year.About the JobThis position requires a strong understanding of our platform and its benefits. You will manage and grow a portfolio of large accounts, aligning our platform's benefits with...
-
Client Success Lead
24 hours ago
London, Greater London, United Kingdom Mention Me Full timeAbout the RoleWe are looking for an experienced Account Director to join our team at Mention Me. The estimated annual salary for this position is £80,000 - £110,000, depending on experience and location. In this role, you will be responsible for driving revenue growth by managing and expanding our enterprise-level clients. Your expertise will be essential...
-
Client Success Lead
3 weeks ago
London, Greater London, United Kingdom Reachdesk Full timeAbout ReachdeskReachdesk is a cutting-edge B2B gift sending platform that enables companies to deliver e-gifts, gifts, and bespoke merchandise, fostering deeper connections with customers, prospects, and employees. We integrate seamlessly with sales and marketing tech stacks, allowing companies to deliver impactful moments at scale, globally, throughout the...
-
Client Success and Growth Professional
2 days ago
London, Greater London, United Kingdom Giant Full timeWe are looking for a highly motivated Client Success and Growth Professional to join our dynamic team at Giant.This exciting opportunity involves developing and maintaining strong relationships with clients to drive business growth and increase revenue contribution.The ideal candidate will have a deep understanding of the contingent supply chain and a proven...
-
Enterprise Client Growth Lead
6 days ago
London, Greater London, United Kingdom Aptitude Software Limited Full timeDrive Business Growth as an Enterprise Client Growth Lead at Aptitude Software LimitedAptitude Software Limited is seeking a highly motivated Enterprise Client Growth Lead to join our Client Success team. As a key member of our team, you will drive business growth by establishing strong relationships with C-level stakeholders and identifying new...
-
Client Success and Growth Professional
7 days ago
London, Greater London, United Kingdom ICIS Full timeRole Overview:We are seeking a skilled professional to join our team as a Strategic Business Expansion Specialist. The successful candidate will have a strong background in business development and sales, with excellent communication and interpersonal skills.Key Responsibilities:Identify and develop new business opportunities to expand ICIS's market...
-
Client Success and Growth Specialist
2 days ago
London, Greater London, United Kingdom Stride Consulting Full timeAs a Digital Transformation Manager at Stride Consulting, you will be responsible for driving impactful results for our UK and European-based clients. Your primary goal is to deliver an exceptional client experience from contract signature to renewal, maximizing retention and expanding our footprint within existing clients.About the Position:This position...
-
Growth Acceleration Specialist
1 month ago
London, Greater London, United Kingdom Growth-accel Full timeAbout the RoleWe're seeking a talented Growth Manager (Performance Marketing) to join our team at Growth-accel. As a key member of our Paid Media Team, you'll be responsible for driving growth and profitability for our clients through effective strategy, analysis, and optimization.With a strong background in performance marketing, ideally 3-5 years'...
-
Sales Representative
7 days ago
London, Greater London, United Kingdom Growth Investments Full timeJob Title: Sales RepresentativeDescription:Growth Investments seeks a skilled Sales Representative to join our team. This is an excellent opportunity for individuals who are passionate about sales and looking to grow their career.About the Role:We are seeking a highly motivated and experienced sales professional to work with our clients across various...
-
London, Greater London, United Kingdom Leads Full time["About the RoleLeads is seeking a skilled Account Success Manager to drive revenue growth and client satisfaction.Key ResponsibilitiesBuild and maintain strong relationships with clients to identify growth opportunities and increase lifetime value.Drive account expansion by identifying and pursuing new business opportunities.Collaborate with internal...
-
Account Success Manager
1 month ago
London, Greater London, United Kingdom Leads Full timeAbout the Role:We are seeking a highly skilled Account Success Manager to join our team at Leads. As an Account Success Manager, you will be responsible for building and maintaining strong relationships with our clients, driving account expansion, and increasing the lifetime value of our existing client base.Key Responsibilities:Building and maintaining...
-
Strategic Client Growth Lead
2 weeks ago
London, Greater London, United Kingdom Endava Limited Full timeSenior Client Partner RoleEndava Limited is a global company that harnesses technology to drive meaningful change. With over two decades of experience, we combine world-class engineering, industry expertise, and a people-centric mindset to consult and partner with leading brands across various industries.We're seeking a Senior Client Partner to join our...
-
Client Success and Engagement Lead
1 week ago
London, Greater London, United Kingdom Meliora Medical Group Full timeAbout Meliora Medical Group:We are a leading medical services provider for the education sector, committed to delivering high-quality care to children and adolescents. Our team is dedicated to providing exceptional client experiences, and we are seeking an experienced Client Relations and Retention Specialist to join us.Job Summary:The Client Relations and...
-
Leading Client Success Director
2 weeks ago
London, Greater London, United Kingdom Rewardgateway Full timeJob SummaryWe are seeking an experienced Client Success Director to lead our team in driving product adoption, value, and advocacy across our customer base. As a key member of our Commercial leadership team, you will be responsible for setting the overall strategy and plan for our customers, focusing on maximum adoption, articulating maximum value, and...
-
Strategic Client Growth Lead
1 week ago
London, Greater London, United Kingdom Anthem Consulting Full timeClient Development DirectorThis is a client-facing role at Anthem Consulting, an international law firm. The position is based in London and offers hybrid working opportunities.The successful candidate will work closely with the Corporate and Private Equity teams to develop and implement client strategies. The PE team acts for numerous private equity...
-
SVP Client Success Integration Lead
4 weeks ago
London, Greater London, United Kingdom State Street Full timePosition OverviewAt State Street, we're on a mission to help our clients navigate the complexities of the financial world. As a key member of our team, you'll play a critical role in shaping our client-centric approach and driving business growth.As the Client Success Integration Lead, you'll be responsible for leading a multi-year, enterprise-wide strategic...
-
Client Success Delivery Lead
7 days ago
London, Greater London, United Kingdom Social Native Full timeBecome a Trusted Advisor to Our ClientsWe're seeking an experienced Customer Success Manager to join our team at Social Native, where we help brands like Unilever, Adidas, and L'Oréal succeed in the digital landscape.Key Responsibilities:Build and maintain strong relationships with clients through exceptional service and strategic account...
-
Lead Landscape Architect
1 month ago
London, Greater London, United Kingdom Lead Careers Full timeJob Title: Principal Landscape ArchitectWe are seeking a highly experienced Principal Landscape Architect to join our team at Lead Careers. As a key member of our Landscape and Urban Design Team, you will be responsible for leading and managing large-scale projects, working closely with clients and stakeholders to deliver high-quality results.Key...
-
Client Success Director
2 days ago
London, Greater London, United Kingdom Fundamentalsurgery Full timeFundamentalVR is transforming the way surgeons are trained and lowering surgical risk to patients with our patented HapticVRTM technology.About The JobWe are looking for a highly skilled Global Business Development Manager to join our team. In this role, you will lead the client success and growth development team, working closely with existing customers to...
-
Client Success Director
1 month ago
London, Greater London, United Kingdom VML Full timeRole OverviewAs a Client Success Senior Director at Gain Theory, you will be responsible for leading client relationships across a selection of our portfolio. You will work closely with senior client stakeholders to understand their business objectives and leverage our expertise to deliver exceptional value and drive measurable results.You will be the...