Client Success Delivery Lead

2 weeks ago


London, Greater London, United Kingdom Social Native Full time
Become a Trusted Advisor to Our Clients

We're seeking an experienced Customer Success Manager to join our team at Social Native, where we help brands like Unilever, Adidas, and L'Oréal succeed in the digital landscape.

Key Responsibilities:
  • Build and maintain strong relationships with clients through exceptional service and strategic account management.
  • Identify opportunities to drive growth and improve client satisfaction.
  • Collaborate with cross-functional teams to deliver innovative solutions.
Requirements:
  • 1+ year experience in SaaS and social media/content marketing/e-commerce
  • 2+ years in customer success
  • Exceptional communication and relationship-building skills
  • Strong analytical and problem-solving skills

Salary Range: $100,000 - $140,000 per annum, depending on location and experience.


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