Desktop and Application Support Expert
5 days ago
Role Summary
Wood Mackenzie Limited seeks an Asset & IT Configuration Management Specialist to provide top-notch desktop and application support to its employees.
This exciting opportunity involves collaborating with cross-functional teams globally to resolve technical issues and implement new systems.
The successful candidate will possess excellent problem-solving skills, a growth mindset, and the ability to thrive in a dynamic environment.
About the Company
Wood Mackenzie Limited is a leading provider of data and analytics services for the renewables, energy, and natural resources sectors.
We pride ourselves on being customer-centric, future-focused, and curious about the ever-evolving landscape.
Key Responsibilities
- First and second-level desktop and application support
- Collaboration with global teams to resolve technical issues
- Implementation of new hardware, software, and application updates
- Security configuration management
Required Skills
- 1-2 years of IT support experience
- Strong critical thinking skills
- Self-motivated and proactive approach
- Preferable experience with ITIL frameworks
Compensation Package: $65,000 - $85,000 per annum
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