Desktop and Application Support Expert

5 days ago


Edinburgh, Edinburgh, United Kingdom Wood Mackenzie Limited Full time

Role Summary

Wood Mackenzie Limited seeks an Asset & IT Configuration Management Specialist to provide top-notch desktop and application support to its employees.

This exciting opportunity involves collaborating with cross-functional teams globally to resolve technical issues and implement new systems.

The successful candidate will possess excellent problem-solving skills, a growth mindset, and the ability to thrive in a dynamic environment.

About the Company

Wood Mackenzie Limited is a leading provider of data and analytics services for the renewables, energy, and natural resources sectors.

We pride ourselves on being customer-centric, future-focused, and curious about the ever-evolving landscape.

Key Responsibilities

  • First and second-level desktop and application support
  • Collaboration with global teams to resolve technical issues
  • Implementation of new hardware, software, and application updates
  • Security configuration management

Required Skills

  • 1-2 years of IT support experience
  • Strong critical thinking skills
  • Self-motivated and proactive approach
  • Preferable experience with ITIL frameworks

Compensation Package: $65,000 - $85,000 per annum



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