Desktop Infrastructure Technician

1 day ago


Edinburgh, Edinburgh, United Kingdom Build a Rocket Boy Full time
About the Job

We're seeking a skilled Desktop Infrastructure Technician to join our IT team at Build a Rocket Boy. This role involves providing first-line technical support to users, administering user accounts, and troubleshooting hardware or software issues.

The successful candidate will set up workspaces and high-end hardware for new team members and visitors, maintain the asset inventory, and process new hardware upon arrival. You'll also assist the IT team with higher-level project and engineering tasks as required.

We offer a competitive salary of £48,000 per year, with benefits including unlimited coaching & therapy, stock options, pension scheme, socials, and more. If you're based in the UK, you'll also receive 25 Annual Leave + 3 bank holidays, private medical insurance, healthcare cash plan, cycle-to-work scheme, and electric car charging.

To be considered for this role, please ensure you have:

  • Previous experience in a technical support role
  • Proficiency in using PowerShell to manage Office 365
  • Experience with GSuite/Office 365 migrations
  • Strong communication skills in English (written and spoken)
  • Ability to research and solve issues independently


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