Loyalty Management Executive
7 days ago
**About Our Client:**
We are a global leader in the health and beauty retail industry, operating over 16,000 stores across 27 international markets. With a strong presence in both online and offline channels, we serve over 5.3 billion customers annually.
**Role Overview and Features:**
This position involves spearheading the strategy for CRM and loyalty systems across the UK and European markets. You will work closely with stakeholders to gather requirements, lead project teams, and ensure successful delivery.
**Key Responsibilities:
- Develop and implement CRM and loyalty strategies to enhance customer engagement and retention.
- Collaborate with cross-functional teams to gather requirements and drive project delivery.
- Lead project teams to ensure successful execution of initiatives.
**Benefits:
- A competitive salary up to £80,000 + 20% discretionary bonus + 5K car allowance + benefits.
- Discounts at popular retailers.
- Interest-free season tickets and personal loans.
- Generous refer-a-friend scheme with up to £2,000 rewards.
**Requirements:**
- Strong project management expertise.
- Proven ability to communicate effectively with technical and non-technical audiences.
- Experience in team leadership, setting direction, and fostering development.
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