Operational Loyalty Manager

We're the people behind global loyalty currency, Avios.As a Senior Financial Operations Specialist, you will be focusing on designing and integrating shared services and outsourcing functions across all IAG Loyalty Group Business Units.This role is integral to developing a Finance Operations Centre of Excellence that will support the strategic growth...

Company OverviewIAG Loyalty is a dynamic organization that operates global loyalty currency, Avios, and home to three ambitious businesses: IAG Loyalty, BA Holidays, and The Wine Flyer. Our company is on an exciting journey of growth and transformation, driving innovation and customer satisfaction.

IAG Loyalty is on an exciting journey of growth and transformation.About This RoleWe're seeking a talented People Manager to join our People team with big plans. The successful candidate will work closely with our People Partner on project work, aspects of our People Plan, and ad-hoc tasks that come from being in a successful and ambitious business.Job...

We're committed to Equity, Diversity, and Inclusion at IAG Loyalty. This commitment makes us a rewarding place to work and enhances our ability to solve complex problems.This role drives the business development effort with prospective partners in relevant markets. You'll be the primary contact during the sales process, understanding and supporting their...

Customer Loyalty Project ManagerWe are seeking a skilled Customer Loyalty Project Manager to join our team at 3Search. This is a temporary role with an estimated duration of 3-6 months, working on a day rate and outside IR35.The successful candidate will be responsible for managing key loyalty projects, reporting directly to the Loyalty Operations Manager...

Job DescriptionAs a CRM Strategy Lead, you will be responsible for helping to define the CRM strategy and customer journey for the Loyalty scheme. This involves managing marketing plans, conducting target audience research and data-driven customer segmentation.The ideal candidate will have CRM experience and an understanding of how to use a CRM system...

About UsIAG Loyalty is a global loyalty currency, home to three ambitious businesses: IAG Loyalty, BA Holidays, and The Wine Flyer. Our vision is to create the world's most rewarding experiences for our customers and colleagues.We're on a journey of growth and transformation, driving innovation and solving complex problems. Our commitment to equity,...

We're on an exciting journey of growth and transformation. As part of IAG Loyalty's strategy, we're working towards turning Avios into a global currency adopted by businesses worldwide.This role drives the business development effort with prospective partners in relevant markets. You'll be the primary contact during the sales process, understanding and...

Virgin Active is committed to delivering exceptional member experiences through innovative loyalty programmes.The Loyalty Programme Manager will oversee the implementation of a best-in-class loyalty strategy for Virgin Active Europe (UK & Italy), driving customer retention and engagement.The role will involve:Contributing to the annual member engagement and...

Job Title: Data Product Manager - RedemptionCompany Overview:IAG Loyalty is a dynamic and ambitious company, home to three growing businesses: IAG Loyalty, BA Holidays, and The Wine Flyer. Our vision is to create the world's most rewarding experiences for our customers.We're on an exciting journey of growth and transformation, driven by innovation and...

Job Summary: Loyalty Programme ManagerVirgin Active is committed to changing people's lives for the better through wellness. We're looking for an experienced Loyalty Programme Manager to join our Digital & Data Department and lead the development and execution of our Membership Loyalty Programme for Virgin Active Europe.Main Responsibilities:Develop and...

Unlock a Career in Loyalty and Commercial PlanningAbout the Role:We are seeking an exceptional individual to join our team as a Loyalty Transformation Manager, driving business growth through strategic commercial planning and loyalty initiatives.Job Description:Lead commercial conversations for loyalty, aligning with integrated planning processes and annual...

Antony James Recruitment Ltd is seeking a highly skilled Customer Loyalty Manager to drive loyalty and CRM marketing strategies across the UK and Europe. This key role focuses on scaling growth through innovative loyalty programs, enhancing customer experiences throughout their lifecycle.The ideal candidate will collaborate with data and digital marketing...

Job OpportunityWe are seeking a highly skilled Customer Loyalty Manager to join our team at 3Search. This exciting role offers the chance to lead the evolution of a globally recognised loyalty programme.The successful candidate will be responsible for managing and optimising the programme, enhancing customer experience and driving business growth. The ideal...

We're the people behind global loyalty currency, Avios.As an Engineering Manager at IAG Loyalty, you'll lead our Business Services team responsible for software development, quality assurance, and security.The role has a blended base between Central London and home. We help each other succeed in this small, high-performing team.Salary:£120,000 - £150,000...

We are on the hunt for a seasoned Loyalty and Engagement Manager to spearhead our customer loyalty and engagement initiatives at AccountsIQ.This exciting role demands a talented professional with a knack for crafting compelling customer experiences and nurturing long-term relationships.Working closely with our account management and customer success teams,...

Job Overview:This role is responsible for managing and executing key loyalty projects within the 3Search team.The ideal candidate will have experience in loyalty operations and a proven track record of delivering results-driven initiatives.Key Responsibilities:Lead end-to-end testing for all upcoming loyalty initiatives, ensuring accurate implementation and...

Role OverviewWe are seeking an experienced Loyalty Solutions Manager to join our team at Collinson. The successful candidate will be responsible for owning new business opportunities, driving cross-functional collaboration, and providing deep functional, technical, and commercial expertise. This role is instrumental in delivering industry-leading loyalty and...

OverviewWe're the people behind global loyalty currency, Avios. Our company is home to three ambitious, growing businesses; IAG Loyalty, BA Holidays, and The Wine Flyer. We're on a truly exciting journey of growth and transformation, expanding into new markets.The OpportunityThis role involves leading a Redemption Data Product within our redemption domain....

We are looking for an exceptional Product Owner - Redemption Data to join our team at IAG Loyalty. In this role, you will be responsible for defining and prioritizing product requirements, working closely with cross-functional teams to deliver customer-valued features, and ensuring the smooth operation of our redemption data product.Our ideal candidate will...