Service Desk Operator

4 days ago


Westhill, Aberdeenshire, United Kingdom Mainstay Recruitment Solutions Ltd Full time
Job Description

We are looking for a skilled Maintenance Support Specialist to join our team at Mainstay Recruitment Solutions Ltd in Westhill, Aberdeenshire. As a Service Desk Operator, you will provide critical support to our Service Desk Manager and team in delivering Facilities Management (FM) contracts from our Westhill office.

In this role, you will be responsible for managing works orders, handling incoming calls, generating work instructions for maintenance engineers, and allocating tasks to operatives or subcontractors. You will also monitor the progress of tasks, update work orders, and ensure customers are kept informed throughout the process.



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