Financial Services Complaints Resolution Specialist
1 day ago
We are seeking an experienced Complaints Handler to join our team in Glasgow, UK. As a key member of our Customer Resolutions department, you will be responsible for managing and resolving customer complaints in a timely and professional manner.
The ideal candidate will have a minimum of 1 year's experience in complaint handling within a Financial Services organization and possess excellent communication skills, both verbally and in writing.
You will be confident in managing assigned workloads, prioritizing tasks to meet targets and timelines, and providing exceptional customer service at every touchpoint.
A competitive salary of £27,000.00 per annum is offered, along with comprehensive technical/computer skills and a passion for delivering excellent customer service.
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Complaint Resolution Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom greenbean Full timeJob DescriptionWe are seeking a skilled Complaint Resolution Specialist to join our team in Glasgow. The successful candidate will be responsible for investigating internally identified errors and ensuring customer care standards are met.Key Responsibilities:Investigate and resolve complaints in a timely and professional manner.Proactively contact investors...
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Complaints Resolution Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom greenbean Full timeRole OverviewWe are seeking an exceptional Complaints Resolution Specialist to join our team at Greenbean in Glasgow. As a key member of our team, you will be responsible for handling complaints and price comparison cases with the highest level of professionalism.
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Complaints Resolution Specialist
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Glasgow, Glasgow City, United Kingdom CHUBB Full timeAbout the RoleWe are seeking a highly skilled Complaints Resolution Specialist to join our Continental European Complaints Team based in Glasgow. As a key member of our team, you will play a crucial role in ensuring accurate assessment and dedicated management of complaints in line with European regulatory requirements.Key ResponsibilitiesEngage with...
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Dedicated Complaint Resolution Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom CHUBB Full timeAt Chubb, we are committed to delivering exceptional customer experiences. We are currently seeking a dedicated and highly skilled Dedicated Complaint Resolution Specialist to join our team.
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Senior Complaints Resolution Specialist
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Glasgow, Glasgow City, United Kingdom Greenbean Full timeAbout the Role: We are seeking a highly skilled Senior Complaints Resolution Specialist to join our team at Greenbean. As a key member of our customer care team, you will be responsible for handling complaints and price comparison cases to the highest standards, in compliance with the Code of Conduct.Key Responsibilities:Handling complaints and price...
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Financial Services Specialist
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Glasgow, Glasgow City, United Kingdom Teleperformance Full timeJob Summary:">We are seeking a highly skilled Financial Services Specialist to join our team at Teleperformance. As a key member of our customer resolution team, you will be responsible for investigating and resolving customer complaints in a timely and professional manner.Main Responsibilities:">Investigate and resolve customer complaints through thorough...
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Customer Experience Resolution Specialist
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Dispute Resolution Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Greenbean Full timeWe are working with Greenbean, a company that values service excellence, to find the ideal candidate for a Dispute Resolution Specialist in Glasgow.The salary for this role is £29,000-£31,000 per annum, which is a competitive offer for someone looking to join their team.Key Responsibilities:Supporting service excellence objectives to ensure positive...
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Customer Service Resolution Specialist
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Glasgow, Glasgow City, United Kingdom Three UK Full timeWe are seeking a highly skilled and motivated Customer Service Resolution Specialist to join our team at Three UK.About the RoleThis is an exciting opportunity to work in a fast-paced, customer-centric environment where you will be responsible for resolving complex customer complaints and issues.Key ResponsibilitiesProtect and enhance our reputation by...
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Error Investigator and Resolutions Coordinator
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Glasgow, Glasgow City, United Kingdom greenbean Full timeKey ResponsibilitiesAs a Complaints Resolution Specialist, your primary responsibilities will include:Handling complaints and price comparison cases to agreed standards, in compliance with the Code of Conduct.Using detailed knowledge and investigative skills to fully explore cases, providing expert advice when resolving complaints.Developing formal and...
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Complaint Handling and Resolution Expert
2 days ago
Glasgow, Glasgow City, United Kingdom Teleperformance Full timeKey ResponsibilitiesWe are looking for an experienced Complaints Handler to join our team in Glasgow, UK. The successful candidate will be responsible for:Managing and resolving customer complaints in a timely and professional mannerInvestigating root causes of complaints and gathering information from relevant teams or stakeholdersProviding feedback and...
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Dedicated Legal Specialist
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Glasgow, Glasgow City, United Kingdom Meraki Talent Ltd Full timeAbout the RoleWe are seeking an experienced Legal Counsel to lead our customer complaints remediation efforts and ensure fair and timely resolution of disputes.Key ResponsibilitiesProvide expert legal advice and oversight on customer complaints and dispute resolution processes.Review, assess, and guide the remediation of complex customer complaints, ensuring...
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Customer Service Specialist Financials
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Glasgow, Glasgow City, United Kingdom CV-Library Full timeJob Title: Customer Service Specialist FinancialsWe are looking for an experienced Customer Service Specialist to join our team in Edinburgh. The successful candidate will provide exceptional customer service to our scheme members, answering their pension-related queries and resolving any issues that may arise.You will be the first point of contact for our...
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Glasgow, Glasgow City, United Kingdom Barclays Full timeProfessional DevelopmentAs a Retail Banking Apprentice at Barclays, you will have the opportunity to develop your skills and knowledge in a dynamic and fast-paced environment. You will be responsible for:Execution of small research projects to support strategic decision-making, preparation of presentations and reports to communicate research findings,...
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Claims Resolution Specialist
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Glasgow, Glasgow City, United Kingdom Love Success Recruitment Full timeLove Success Recruitment is seeking a Claims Resolution Specialist for an immediate 9-month project with a global insurance firm.About the RoleThis fully remote position offers a day rate of £180-195 and requires you to work a 40-hour week, Monday to Friday with flexibility. You will be responsible for receiving claims notifications, assessing claims, and...
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Customer Service Specialist
2 days ago
Glasgow, Glasgow City, United Kingdom Barclays Full timeJob DescriptionCompany Overview: Barclays is a leading global financial services provider.Salary: The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience.Job Description: As a Customer Service Specialist, you will be servicing business banking customers with their everyday needs. This includes taking inbound calls from...
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Financial Services Specialist
2 days ago
Glasgow, Glasgow City, United Kingdom RSM Full timeJob SummaryThe Financial Services Specialist will play a key role in providing tax advice and guidance to clients in the financial services sector. You will work closely with our team to identify opportunities for growth and development, and implement strategies to achieve business objectives. With a focus on delivering high-quality results, you will build...
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International Law Specialist
4 days ago
Glasgow, Glasgow City, United Kingdom Personal Choice Financial Advisors, LLC Full timeWe are looking for a skilled Dispute Resolution Solicitor to join our specialist international & offshore team at Personal Choice Financial Advisors, LLC. The ideal candidate will have experience in dealing with complex claims concerning accidents that have taken place abroad or offshore.Our team specialises in handling a wide range of cases,...
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Financial Services Specialist
1 day ago
Glasgow, Glasgow City, United Kingdom Anderson Knight Full timeVulnerable Customer Collections Role:We are seeking an experienced Financial Services Specialist to support vulnerable customers and those in arrears at our client, a well-established financial services company. This role involves providing specialist support and collections activities according to company policies and procedures.Hours of Work:35 hours per...
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Customer Service Specialist
1 month ago
Glasgow, Glasgow City, United Kingdom Greenbean Full time £29,000 - £31,000About the RoleWe are seeking an experienced and detail-oriented Customer Service Specialist to join our team at Greenbean.As a key member of our customer service team, you will be responsible for handling complaints and resolving disputes in accordance with our company policies and procedures.Your primary objective will be to provide exceptional customer...