Complaint Handling and Resolution Expert

2 days ago


Glasgow, Glasgow City, United Kingdom Teleperformance Full time
Key Responsibilities

We are looking for an experienced Complaints Handler to join our team in Glasgow, UK. The successful candidate will be responsible for:

  • Managing and resolving customer complaints in a timely and professional manner
  • Investigating root causes of complaints and gathering information from relevant teams or stakeholders
  • Providing feedback and contributing to continuous improvement initiatives
  • Maintaining and developing own technical knowledge and expertise

A competitive salary of £27,000.00 per annum is offered, along with comprehensive technical/computer skills and a passion for delivering excellent customer service.



  • Glasgow, Glasgow City, United Kingdom Greenbean Full time

    About the Role: We are seeking a highly skilled Senior Complaints Resolution Specialist to join our team at Greenbean. As a key member of our customer care team, you will be responsible for handling complaints and price comparison cases to the highest standards, in compliance with the Code of Conduct.Key Responsibilities:Handling complaints and price...


  • Glasgow, Glasgow City, United Kingdom greenbean Full time

    Role OverviewWe are seeking an exceptional Complaints Resolution Specialist to join our team at Greenbean in Glasgow. As a key member of our team, you will be responsible for handling complaints and price comparison cases with the highest level of professionalism.


  • Glasgow, Glasgow City, United Kingdom CHUBB Full time

    About the RoleWe are seeking a highly skilled Complaints Resolution Specialist to join our Continental European Complaints Team based in Glasgow. As a key member of our team, you will play a crucial role in ensuring accurate assessment and dedicated management of complaints in line with European regulatory requirements.Key ResponsibilitiesEngage with...


  • Glasgow, Glasgow City, United Kingdom greenbean Full time

    Job DescriptionWe are seeking a skilled Complaint Resolution Specialist to join our team in Glasgow. The successful candidate will be responsible for investigating internally identified errors and ensuring customer care standards are met.Key Responsibilities:Investigate and resolve complaints in a timely and professional manner.Proactively contact investors...


  • Glasgow, Glasgow City, United Kingdom Teleperformance Full time

    Job OverviewWe are seeking an experienced Complaints Handler to join our team in Glasgow, UK. As a key member of our Customer Resolutions department, you will be responsible for managing and resolving customer complaints in a timely and professional manner.The ideal candidate will have a minimum of 1 year's experience in complaint handling within a Financial...


  • Glasgow, Glasgow City, United Kingdom CHUBB Full time

    At Chubb, we are committed to delivering exceptional customer experiences. We are currently seeking a dedicated and highly skilled Dedicated Complaint Resolution Specialist to join our team.


  • Glasgow, Glasgow City, United Kingdom greenbean Full time

    Key ResponsibilitiesAs a Complaints Resolution Specialist, your primary responsibilities will include:Handling complaints and price comparison cases to agreed standards, in compliance with the Code of Conduct.Using detailed knowledge and investigative skills to fully explore cases, providing expert advice when resolving complaints.Developing formal and...


  • Glasgow, Glasgow City, United Kingdom Exchange Street Claims ltd Full time

    At Exchange Street Claims ltd, we are seeking a highly skilled Dispute Resolution Specialist to handle Domestic and HNW claims up to £100,000 in value throughout Scotland.The ideal candidate will have expert knowledge of loss adjusting principles and practices, with the ability to work independently and as part of a team.We offer a competitive salary of...


  • Glasgow, Glasgow City, United Kingdom Meraki Talent Ltd Full time

    About the RoleWe are seeking an experienced Legal Counsel to lead our customer complaints remediation efforts and ensure fair and timely resolution of disputes.Key ResponsibilitiesProvide expert legal advice and oversight on customer complaints and dispute resolution processes.Review, assess, and guide the remediation of complex customer complaints, ensuring...


  • Glasgow, Glasgow City, United Kingdom Optical Express Full time

    Customer Experience Resolution SpecialistWe are seeking a highly skilled Customer Experience Resolution Specialist to join our Clinical Services team at Optical Express in Glasgow City Centre.This is an exciting opportunity to work as the key point of contact for patients with service-related queries, delivering exceptional customer service and ensuring...


  • Glasgow, Glasgow City, United Kingdom Greenbean Full time

    We are working with Greenbean, a company that values service excellence, to find the ideal candidate for a Dispute Resolution Specialist in Glasgow.The salary for this role is £29,000-£31,000 per annum, which is a competitive offer for someone looking to join their team.Key Responsibilities:Supporting service excellence objectives to ensure positive...


  • Glasgow, Glasgow City, United Kingdom Driver Trett Full time

    About Diales PlcDiales Plc is a leading global consultancy firm and provider of expert witness services with over 45 years of experience in Europe and beyond.Our team of experts is dedicated to adding value to our clients' businesses by preventing disputes, achieving early resolution of contentious matters, and reaching fair settlements.We are seeking an...


  • Glasgow, Glasgow City, United Kingdom Ashurst Full time

    Ashurst is a forward-thinking global law firm with a rich history spanning over 200 years. We are dedicated to excellence, innovation, and client satisfaction, as evident in our expansion into new technologies through Ashurst Advance and our consulting arm.Job RequirementsWe are looking for a skilled Conflict Resolution Expert to join our Global Risk &...


  • Glasgow, Glasgow City, United Kingdom Massenhove Recruitment Ltd Full time

    Insurance Claims Specialist JobAbout Massenhove Recruitment LtdWe are recruiting an experienced Casualty Claims Handler/investigator to join our team as a Field-based Claims Adjuster. This role involves handling liability claims from allocation through to resolution.Key TasksLiaise with Insurers, Policyholders and Brokers to resolve claims...


  • Glasgow, Glasgow City, United Kingdom IDEX Consulting Full time

    We are seeking a skilled Dispute Resolution Solicitor to join our expanding team in Glasgow.You will represent clients in the Sheriff Court and Court of Session, handling disputes including property, commercial contracts, landlord and tenant, professional negligence, contractual, and debt recovery matters.Requirements include a strong background in disputes...


  • Glasgow, Glasgow City, United Kingdom Ably Resources Full time

    **About the Role**Fantastic opportunity for a dispute resolution lawyer to join this progressive and modern legal practice. Working closely with the partner and an established team of associates and assistants, the successful applicant can expect exposure to a broad range of dispute litigation matters.**Key Responsibilities**The role involves providing...


  • Glasgow, Glasgow City, United Kingdom Anderson Knight Full time

    Debt Resolution Advisor Job Description:We are looking for an experienced Debt Resolution Advisor to join our team at Anderson Knight. As a Debt Resolution Advisor, you will be responsible for providing specialist support and collections activities to vulnerable customers and those in arrears.Main Duties and Responsibilities:Carry out debt resolution...


  • Glasgow, Glasgow City, United Kingdom Ably Resources Full time

    About Ably Resources:Ably Resources is a progressive and modern legal practice seeking an experienced dispute resolution lawyer to join their team. The ideal candidate will have the ability to work closely with the partner and established associates in a dynamic environment.Salary: £45,000 - £65,000 per annum depending on experienceJob Description:The role...

  • Assistant Solicitor

    3 weeks ago


    Glasgow, Glasgow City, United Kingdom Ably Resources Full time

    Ably Resources seeks an experienced Assistant Solicitor to join their Dispute Resolution team. As a valued member of the team, you will contribute to the resolution of complex disputes, provide expert advocacy, and work closely with clients and experts to achieve successful outcomes.You will be responsible for conducting hearings in the Sheriff Courts and...


  • Glasgow, Glasgow City, United Kingdom Three UK Full time

    We are seeking a highly skilled and motivated Customer Service Resolution Specialist to join our team at Three UK.About the RoleThis is an exciting opportunity to work in a fast-paced, customer-centric environment where you will be responsible for resolving complex customer complaints and issues.Key ResponsibilitiesProtect and enhance our reputation by...