Debt Resolution Advisor
5 days ago
Debt Resolution Advisor Job Description:
We are looking for an experienced Debt Resolution Advisor to join our team at Anderson Knight. As a Debt Resolution Advisor, you will be responsible for providing specialist support and collections activities to vulnerable customers and those in arrears.
Main Duties and Responsibilities:
- Carry out debt resolution activities according to company policies and procedures.
- Provide individualised support to vulnerable customers to achieve positive outcomes.
- Manage forbearance cases and update agreements.
- Communicate effectively with customers and maintain accurate records.
- Ensure compliance with regulatory requirements and internal policies.
- Negotiate realistic repayment plans with customers.
Required Skills and Experience:
- Previous experience in debt resolution or customer-facing roles.
- Knowledge of FCA regulations.
- Excellent communication and negotiation skills.
- Flexible, detail-oriented, and a strong team player.
This is a unique opportunity for a debt resolution expert to make a meaningful impact.
Estimated Salary: £24,200 per annum.
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