Debt Recovery Specialist
3 weeks ago
Company Overview
We are the best performing debt recovery agency in the UK, offering long-term job security, an excellent pay and benefits package, and future career development opportunities.
Salary and Benefits Package
Our competitive salary is £26,500 per year, plus a company car available for personal use. You will also receive a monthly incentive payment scheme, 28 days holiday (including bank holidays), Employee Assistance Scheme, annual salary reviews, and vouchers on your birthday each year.
Job Description
As our ideal candidate, you will act as a representative of our clients to deliver a range of services required by various utility companies. Your core activity will involve visiting client customers' premises and performing functions related to their gas and electricity supply.
- Gaining additional customer data, such as meter reads and vulnerabilities
- Conducting PDV visits in line with specific client requirements
- Negotiating payment arrangements
- Executing documentation to secure payment to the client
- Executing warrants to secure payment/access to deliver resolution
Required Skills and Qualifications
We require a full clean UK driving license, working hours between 8am-5:30pm Monday to Thursday and 8am-5pm on Fridays. Previous experience in debt negotiation/collection, customer service, or conflict resolution is desirable but not essential. You must be prepared to work alone or as a team, indoors and outdoors, and possess excellent spoken English skills and the ability to make quick decisions/judgments.
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