Dispute Resolution Specialist
1 month ago
We are working with Greenbean, a company that values service excellence, to find the ideal candidate for a Dispute Resolution Specialist in Glasgow.
The salary for this role is £29,000-£31,000 per annum, which is a competitive offer for someone looking to join their team.
Key Responsibilities:- Supporting service excellence objectives to ensure positive customer outcomes
- Using dispute resolution skills to resolve complaints relating to multiple products
- Working within a tight-knit team to respond to and resolve internal errors that pose risk to the company
- Interacting and building relationships with other departments
This role involves a combination of communication, problem-solving, and teamwork skills. As a Dispute Resolution Specialist, you will be responsible for investigating and resolving customer complaints in a timely and professional manner.
To succeed in this role, you must have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You should also have a strong understanding of dispute resolution principles and practices.
The successful candidate will have a solid foundation in customer service and a proven track record of resolving disputes in a fair and efficient manner. They will also be able to communicate effectively with customers and colleagues at all levels.
We encourage applications from motivated and organized individuals who are passionate about delivering exceptional customer experiences. If you are looking for a challenging and rewarding career opportunity, we would love to hear from you.
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