Business Development Manager, Repair and Maintenance

4 weeks ago

Chepstow, Monmouthshire, United Kingdom TXO Systems Full time

About TXO Systems

TXO Systems is a global leader in sustainable telecom network solutions. Our vision is to be the world's local partner for sustainable telecom networks, driving our commitment to the circular economy. We offer a full range of services to extend the life of telecom networks, from sourcing nearly a million multi-vendor network parts to responsible decommissioning and network engineering.

Our Approach

Our approach not only saves costs but also reduces environmental impact. With advanced asset management and recovery solutions, we ensure maximum value and quality without compromising performance. Our expanded capabilities, bolstered by Lynx and TEQPORT, cover meticulous testing and restoration of equipment.

Job Description

We are seeking a highly skilled Business Development Manager to join our team. As a Business Development Manager, you will be responsible for generating new business development and associated service sales within the TXO Systems Repair division. You will create and develop opportunities across key TXO territories and verticals to sell our end-to-end repair and test solutions delivered by our key repair laboratory in Birmingham, supported by our wider group facilities and technical sites.

Key Responsibilities

  • Proactively open new opportunities in fresh accounts and expand business within existing accounts by actively hunting for new sales
  • Focus on building relationships with decision-makers to generate leads and business opportunities
  • Drive new business development through outbound calls (scheduled, cold, or warm)
  • Utilise CRM and database tools to support prospecting efforts, in line with our new business strategy
  • Maintain regular contact with existing accounts to stay informed of their needs, expectations, and challenges, ensuring effective communication of insights
  • Gain a comprehensive understanding of customers' buying processes to develop strong relationships and secure ongoing sales
  • Drive sales growth through upselling and cross-selling across client accounts
  • Establish trust and transparency with decision-makers to support ongoing and future opportunities
  • Meet monthly sales targets as outlined by the company
  • Provide accurate monthly and quarterly forecasts, ensuring CRM data is up-to-date
  • Identify, develop, and close sales through sustained prospecting and business activity
  • Operate within established commercial and contractual guidelines, escalating when necessary
  • Understand the full product range, including hardware platforms and TXO-branded Optical Transceivers, to meet customer requirements
  • Stay up-to-date on market trends, competitors, and industry developments to capitalise on business opportunities
  • Maintain high levels of customer satisfaction by liaising with internal departments as required
  • Adhere to all company policies and procedures, including Quality, Health and Safety, Environmental, and Information Security standards
  • Take on additional responsibilities as needed to support the business

What We Offer

We offer a competitive salary and benefits package, including 25 days holiday (plus bank holidays), employee assistance programme, company events, company pension, cycle to work scheme, life insurance, and on-site free parking. We also offer hybrid working arrangements.

Requirements

We are looking for a highly motivated and experienced Business Development Manager who is passionate about sustainable telecom network solutions. You will have a strong background in sales and business development, with a proven track record of success in generating new business opportunities and driving sales growth. You will also have excellent communication and interpersonal skills, with the ability to build strong relationships with decision-makers and customers.

Language

English is the primary language used in this role.

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