Customer Success Associate Manager
1 day ago
At Bottomline, we're seeking a talented Customer Success Associate to join our team in Theale. This is an exciting opportunity to work with customers, drive adoption, and promote growth and innovation.
As a Customer Success Associate, you will proactively engage with customers to understand their needs, identify opportunities for value realization, and develop tailored success plans. You'll also own/assist with specific projects, working closely with internal teams to deliver successful outcomes.
Key Responsibilities:
- Managing tier 3 and 4 customers by developing and maintaining strong relationships.
- Owning customer engagement with Bottomline products and services to help customers realize the value of our solutions.
- Coordinating renewals to ensure timely renewals.
- Identifying renewal risk and collaborating with internal teams to remediate and ensure successful renewals.
Salary: £35,000 - £45,000 per annum.
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Customer Success Manager
4 weeks ago
Reading, Reading, United Kingdom Talent Smart Limited Full timeWe are seeking a seasoned Customer Success Manager to lead our efforts in driving customer retention and growth.About the RoleThis is a unique opportunity to join Talent Smart Limited as a key member of our team. As a Customer Success Manager, you will be responsible for ensuring that our customers achieve their desired outcomes from our...
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Customer Success Manager Intern
7 days ago
Reading, Reading, United Kingdom DiverseJobsMatter Full timeDiverseJobsMatter is seeking a Customeer Success Manager Intern to join our team. In this role, you will be responsible for supporting our customers as they transition from sales prospects to active users of our printing products. Your primary focus will be on providing exceptional customer service and ensuring that our customers achieve maximum benefits...
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Customer Success Advocate
4 weeks ago
Reading, Reading, United Kingdom eflow Global Full timeWe are looking for a highly skilled Customer Success Advocate to join our team and drive customer satisfaction and loyalty. As a Customer Success Advocate, you will be responsible for managing and nurturing relationships with our SME clients.The ideal candidate will have a proven track record in customer success or client relationship management, preferably...
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Customer Success Specialist
4 days ago
Reading, Reading, United Kingdom Talent Smart Limited Full timeJob DescriptionWe are seeking an experienced Customer Success Specialist to be responsible for handling incoming customer inquiries related to contractual, product and other matters as well as escalations.Initiate proactive interaction with customers to address existing outstanding issues, renewals and churn risks or potential growth opportunities.Assist...
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Customer Success Professional
6 days ago
Reading, Reading, United Kingdom CV-Library Full timeJob Title: Customer Success ProfessionalThis role is available at CV-Library, a competitive company in the IT sector. The job is permanent and requires full-time hours.The estimated salary for this position is $45,000 - $60,000 per annum, based on industry standards and location. Responsibilities:Familiarity with the customer onboarding processExpertise in...
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Customer Experience Associate
4 weeks ago
Reading, Reading, United Kingdom Huws Gray Group Full timeDeliver Exceptional Customer Experiences as a Customer Experience AssociateWe are seeking a customer-obsessed and results-driven Customer Experience Associate to join our team at Huws Gray Group.About Our Values:We are a values-driven business, committed to putting our customers at the heart of everything we do. We believe in empowering our colleagues to...
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Customer Success Specialist
4 hours ago
Reading, Reading, United Kingdom SPECIALIST RECRUIT LIMITED Full timeAbout the RoleAs a Customer Success Specialist, you will be responsible for delivering exceptional customer experiences and ensuring that our clients achieve their business objectives.You will work closely with our sales team to identify new business opportunities and develop strategic plans to drive customer retention and growth.The ideal candidate will...
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Customer Success Liaison
4 weeks ago
Reading, Reading, United Kingdom Skill Dynamics Full timePurpose:You will be responsible for retaining and growing your assigned portfolio of customers from the onboarding phase through to annual renewal. This will be achieved by creating and maintaining long-term, trust-based relationships and developing additional business opportunities.Key Responsibilities:Work with assigned customers to provide learning...
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EMEA and APAC Customer Success Manager
4 weeks ago
Reading, Reading, United Kingdom Barracuda Networks Inc. Full timeAbout the RoleAs Regional Customer Success Lead - EMEA and APAC, you will be responsible for leading and managing international customer success teams. You will work closely with regional clients to ensure they achieve their desired outcomes with our solutions.This role requires a dynamic leader who can foster a collaborative, customer-focused culture within...
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Customer Support Associate
4 days ago
Reading, Reading, United Kingdom Gravity Personnel Careers Full timeWe are currently looking for a Customer Support Associate to join our well-established client in Reading. This is a temporary to permanent position, following a qualifying period.The successful candidate will maintain a positive and professional attitude toward all customers, responding promptly to their inquiries through various channels including phone...
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Customer Success Advocate
6 days ago
Reading, Reading, United Kingdom DiverseJobsMatter Full timeAt DiverseJobsMatter, we're seeking a highly motivated and organized Customer Success Advocate to join our team. This exciting role will play a key part in supporting our customers' success with our printing products.In this role, you'll work closely with our Global Service & Solutions (GSS) contractual team to identify opportunities for growth and improve...
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AspenTech Customer Success Professional
1 month ago
Reading, Reading, United Kingdom undisclosed Full timeThe driving force behind AspenTech's success is its people. Their aspiration, desire, and ambition to push the envelope and challenge the status quo are qualities that drive the company forward. At AspenTech, you'll experience these qualities through a rich set of career development programs, community service projects, and social events that foster a sense...
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Customer Success Advocate
3 weeks ago
Reading, Reading, United Kingdom Orama Solutions Full timeAt Orama Solutions, we are seeking a Customer Success Advocate to join our team. This exciting role will involve working closely with cross-functional teams to ensure the success of our Enterprise Browser solution.About the OpportunityThe ideal candidate will have 5+ years of experience in support roles, working directly with enterprise customers. They...
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Customer Success Advocate
6 days ago
Reading, Reading, United Kingdom HP Inc Full timeJob Title: Customer Success AdvocateAbout the RoleThis exciting placement year opportunity is now available with HP Inc. in Reading, UK.As a Customer Success Advocate, you will be supporting your customers as they transition from sales prospects to active users of our printing products. You will be part of our Global Service & Solutions (GSS) contractual...
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Enterprise Customer Success Engineer
7 days ago
Reading, Reading, United Kingdom Orama Solutions Full timeWe're excited to announce an opportunity for a seasoned Enterprise Customer Success Engineer to join our team at Orama Solutions! As a key member of our customer success team, you'll be responsible for driving exceptional customer experiences through technical expertise, strategic planning, and collaboration.About the Role:This is a unique opportunity to...
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Customer Experience Associate
4 weeks ago
Reading, Reading, United Kingdom Annsummers Full timeAt Ann Summers, we're a dynamic brand that empowers our team members to thrive in a unique and exciting retail environment. We're seeking individuals who are passionate about delivering exceptional customer experiences and driving sales success.We offer a competitive hourly rate of £50, along with a range of benefits that include:An impressive 50% staff...
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Senior Customer Success Professional
4 days ago
Reading, Reading, United Kingdom eflow Global Full timeOvervieweFlow Global is a leading company in the industry, committed to delivering exceptional products and services to its SME clients.We are seeking an experienced Customer Success Manager to join our team and drive business growth through effective relationship management and strategic planning.
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Customer Success Expert
4 weeks ago
Reading, Reading, United Kingdom Microsoft Full timeJob DescriptionAs a Technical Support Engineer at Microsoft, you'll be responsible for owning, investigating, and solving complex customer technical issues. This involves acting as an advisor to the customer, collaborating within and across teams, and leveraging troubleshooting tools and practices.This role offers a unique opportunity to accelerate your...
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Bilingual Customer Success Lead
4 weeks ago
Reading, Reading, United Kingdom Skill Dynamics Full timeRole OverviewSkill Dynamics seeks a highly motivated and customer-centric Bilingual Customer Success Lead to drive business growth by retaining and expanding existing customer relationships.
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Customer Experience Associate
4 days ago
Reading, Reading, United Kingdom The Boundary Full timeAbout this Role:The Boundary is seeking a highly motivated and organized Customer Experience Associate to join our team. As a Bar Team Member, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.Main Responsibilities:Welcome and engage with every guest to create a welcoming atmosphere.Prepare...