Customer Success Liaison

6 days ago


Reading, Reading, United Kingdom Skill Dynamics Full time

Purpose:

You will be responsible for retaining and growing your assigned portfolio of customers from the onboarding phase through to annual renewal. This will be achieved by creating and maintaining long-term, trust-based relationships and developing additional business opportunities.

Key Responsibilities:

  • Work with assigned customers to provide learning solutions, develop new business, and drive usage.
  • Serve as the primary day-to-day liaison with assigned customers and maintain positive ongoing relationships.
  • Manage multiple projects simultaneously while interfacing with different internal and external stakeholders.

Requirements:

  • At least 2 years of experience in Account Management, Customer Success, or Sales team.
  • Ambition to forge a career in a commercial role within a growing private equity-backed business.
  • Strong presentation and communication skills with an ability to easily build rapport.


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