Customer Support Associate

3 weeks ago


Reading, Reading, United Kingdom Gravity Personnel Careers Full time

We are currently looking for a Customer Support Associate to join our well-established client in Reading. This is a temporary to permanent position, following a qualifying period.

The successful candidate will maintain a positive and professional attitude toward all customers, responding promptly to their inquiries through various channels including phone calls and emails. They will also acknowledge and resolve customer complaints, processing orders, forms, applications, and requests in a timely manner.

A key aspect of this role is maintaining records of customer interactions, transactions, and complaints. The ideal candidate will have excellent communication skills, both written and verbal, and be able to communicate effectively with colleagues as necessary.

Working hours are 8am - 5pm, Monday to Friday, at a competitive hourly rate of £11.50 - £12 per hour. AMRT1_UKTJ



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