Customer Service Manager

5 days ago


Brighton, Brighton and Hove, United Kingdom Portico Full time
Job Title: Reception Supervisor

Portico is a company that values hard work, dedication, and a fun work environment. We believe in treating everyone equally and providing opportunities for growth and development.

We are looking for a customer-focused Reception Supervisor to lead our small team at a prestigious building in the city. As a Reception Supervisor, you will be responsible for the day-to-day running of the Front of House operation, providing direction, training, and support to the team.

The ideal candidate will have excellent communication skills, be able to multitask, and have experience in customer service. They will also be able to cope in a busy environment and have a SIA license.

Key Responsibilities:
  • Provide exceptional service to visitors, clients, and other service providers
  • Develop and foster strong relationships across the building
  • Produce reports, solve problems, and own the visitor management system
  • Take responsibility for health & safety within the public areas
  • Create and improve SOPs and policies
What We Offer:
  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees
  • Access to Choices, our discounts and benefits platform
  • Our Training Academy provides excellent training and development opportunities


  • Brighton, Brighton and Hove, United Kingdom Sainsbury's Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer and Trade Supervisor to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading the overnight team and ensuring the smooth operation of our store during night shifts.Key ResponsibilitiesLead the overnight team and ensure the effective...


  • Brighton, Brighton and Hove, United Kingdom Portico Full time

    Portico Reception Supervisor OpportunityWe are seeking a highly skilled and customer-focused Reception Supervisor to lead our small team at a prestigious building in the city.As a key member of our team, you will be responsible for the day-to-day running of the Front of House operation, providing direction, training, and support to the team to ensure an...


  • Brighton, Brighton and Hove, United Kingdom Portico Full time

    Portico Reception Supervisor OpportunityWe are seeking a highly skilled and customer-focused Reception Supervisor to lead our small team at a prestigious building in the city.As a key member of our team, you will be responsible for the day-to-day running of the Front of House operation, providing direction, training, and support to the team to ensure an...


  • Brighton, Brighton and Hove, United Kingdom Portico Full time

    Portico Reception SupervisorAt Portico, we're committed to creating a unique culture that rewards hard work and dedication, empowers people to grow, and makes work fun and engaging. Our diverse team is built on the belief that everyone should have equal opportunities to develop and progress in their careers.About the RoleWe're seeking a customer-focused...


  • Brighton, Brighton and Hove, United Kingdom Portico Full time

    Portico Reception SupervisorAt Portico, we're committed to creating a unique culture that rewards hard work and dedication, empowers people to grow, and makes work fun and engaging. Our diverse team is built on the belief that everyone should have equal opportunities to develop and progress in their careers.About the RoleWe're seeking a customer-focused...


  • Brighton, Brighton and Hove, United Kingdom Portico Full time

    {"title": "Reception Supervisor", "description": "Portico's Unique CultureAt Portico, we believe that work should be fun and engaging. Our culture is defined by our values of hard work, dedication, and empowerment. We are a diverse and inclusive team that values equality and provides opportunities for growth and development.We are seeking a customer-focused...


  • Brighton, Brighton and Hove, United Kingdom Portico Full time

    {"title": "Reception Supervisor", "description": "Portico's Unique CultureAt Portico, we believe that work should be fun and engaging. Our culture is defined by our values of hard work, dedication, and empowerment. We are a diverse and inclusive team that values equality and provides opportunities for growth and development.We are seeking a customer-focused...


  • Brighton, Brighton and Hove, United Kingdom Abm Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Abm. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients and customers.Key ResponsibilitiesProvide high-quality customer service and support to clients and...


  • Brighton, Brighton and Hove, United Kingdom Abm Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Abm. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients and customers.Key ResponsibilitiesProvide high-quality customer service and support to clients and...


  • Brighton, Brighton and Hove, United Kingdom Centrica Full time

    About the RoleWe are seeking a highly skilled and experienced Business Customer Service Lead Agent to join our team at Centrica. As a key member of our Operations Support Team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our Service & Repair and Installation contracts for our Social Housing...


  • Brighton, Brighton and Hove, United Kingdom Centrica Full time

    About the RoleWe are seeking a highly skilled and experienced Business Customer Service Lead Agent to join our team at Centrica. As a key member of our Operations Support Team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our Service & Repair and Installation contracts for our Social Housing...


  • Brighton, Brighton and Hove, United Kingdom Workforce Careers Full time

    About Workforce Careers:We are a leading recruitment agency specialising in placing talented individuals in exciting roles within the hospitality industry.Job Title: Retail Manager - Hospitality IndustryLocation: UKSalary: Competitive, based on experienceJob Type: Full-time, PermanentJob Summary:We are seeking an experienced and dynamic Retail Manager to...


  • Brighton, Brighton and Hove, United Kingdom ABM UK Full time

    {"title": "Customer Service Supervisor", "description": "Job SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at Churchill Square Shopping Centre in Brighton. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, ensuring the smooth operation of our customer...


  • Brighton, Brighton and Hove, United Kingdom ABM UK Full time

    {"title": "Customer Service Supervisor", "description": "Job SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at Churchill Square Shopping Centre in Brighton. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, ensuring the smooth operation of our customer...


  • Brighton, Brighton and Hove, United Kingdom ABM UK Full time

    Job Title: Customer Service SupervisorJoin ABM UK, a leading provider of integrated facility services, as a Customer Service Supervisor in our Churchill Square Shopping Centre team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, ensuring a positive experience for our visitors, and supporting...


  • Brighton, Brighton and Hove, United Kingdom ABM UK Full time

    Job Title: Customer Service SupervisorJoin ABM UK, a leading provider of integrated facility services, as a Customer Service Supervisor in our Churchill Square Shopping Centre team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, ensuring a positive experience for our visitors, and supporting...


  • Brighton, Brighton and Hove, United Kingdom First Recruitment Services Full time

    Job Summary: We are seeking a highly skilled Customer Service Advisor to join our team at First Recruitment Services. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Act as the first point of contact for customers, providing timely and effective...


  • Brighton, Brighton and Hove, United Kingdom First Recruitment Services Full time

    Job Summary: We are seeking a highly skilled Customer Service Advisor to join our team at First Recruitment Services. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Act as the first point of contact for customers, providing timely and effective...


  • Brighton, Brighton and Hove, United Kingdom Chartwells - Independent Full time

    About Chartwells - IndependentWe are a leading provider of food and beverage services to schools, universities, and other institutions. Our team is dedicated to delivering exceptional customer experiences and providing high-quality food and service.Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at...


  • Brighton, Brighton and Hove, United Kingdom Chartwells - Independent Full time

    About Chartwells - IndependentWe are a leading provider of food and beverage services to schools, universities, and other institutions. Our team is dedicated to delivering exceptional customer experiences and providing high-quality food and service.Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at...