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Customer Service Manager
2 months ago
We are seeking a highly skilled and experienced Customer and Trade Supervisor to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading the overnight team and ensuring the smooth operation of our store during night shifts.
Key Responsibilities- Lead the overnight team and ensure the effective management of store operations during night shifts.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Manage and motivate team members to achieve sales and customer service targets.
- Monitor and control store inventory, stock levels, and merchandise displays.
- Collaborate with other managers to plan and implement store promotions and events.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Proven experience in a retail management role, preferably in a similar environment.
- Excellent leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Ability to work flexible hours, including nights and weekends.
- A competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment.
- Discounts on Sainsbury's products and services.
- Access to employee benefits, including pension and healthcare plans.
