Customer Service Manager

1 month ago


Brighton, Brighton and Hove, United Kingdom Portico Full time
Portico Reception Supervisor Opportunity

We are seeking a highly skilled and customer-focused Reception Supervisor to lead our small team at a prestigious building in the city.

As a key member of our team, you will be responsible for the day-to-day running of the Front of House operation, providing direction, training, and support to the team to ensure an exceptional service is consistently provided.

The ideal candidate will have excellent communication skills, be able to multitask, and have experience in customer service. They will also be able to cope in a busy environment and have a strong focus on delivering high-quality results.

Key responsibilities will include:

  • Managing the visitor management system
  • Ensuring the health and safety of visitors and staff
  • Developing and implementing SOPs and policies
  • Providing training and support to the team

In return, we offer a competitive salary of £28,000, excellent holiday allowance, pension contributions, life insurance, and access to our Training Academy for career development opportunities.

Our company values diversity and equality, and we are committed to creating a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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