Strategic Account Manager

3 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full time

The National Account Manager role at Jacobs Douwe Egberts will be responsible for managing the relationship with key customers and developing our commercial relationship to support future growth opportunities. This is a broad National Account Manager position with a key strategic customer. Taking ownership of customer relationships, the National Account Manager will balance external customer requirements with the support of a cross-functional selling team including category, shopper marketing, and supply chain. With regular exposure to leadership teams within the UK and across Europe, the national account manager will be fully responsible for the account management life cycle.

Key Responsibilities:

  • The delivery of customer AOP P&L; encompassing agreed volume, NSV, GP, and GP% measures
  • The pricing, promotion, negotiating, and account planning on the customer account
  • Developing Customer Relationships and bringing the customer strategy into JDE
  • Understanding of Category, Market, Customer, and Consumer dynamics
  • Negotiation of NPD listings & distribution extensions for existing products
  • Promotional Evaluation
  • Leadership of Internal Business Planning & Stakeholder Management

Requirements:

  • Proven UK Account Executive & or Management experience in a retail FMCG brand environment, preferably having experience of dealing with customers within the Value & Convenience sector
  • Strong organizational skills with the ability to work with others to deliver a specific customer strategy
  • Ability to demonstrate NSV growth achievement and a strong ability/restlessness to seek out further growth
  • The nature of this role requires strategic capability, strong internal networks, and cross-functional relationship building skills
  • Ability to deal with ambiguity, lack of data, and at ease with difficult and demanding customer conversations
  • Degree educated (or equivalent)

Additional Information:

This role is hybrid, allowing for a balance of office and remote work.



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