Reception Manager/Deputy Reception Manager

4 weeks ago


London, Greater London, United Kingdom Francis Grove Surgery Full time

Job Summary

We are seeking a highly skilled and experienced Reception Manager/Deputy Reception Manager to join our team at Francis Grove Surgery. As a key member of our practice team, you will be responsible for providing leadership and support to our reception staff, ensuring the smooth running of our reception area.

Main Responsibilities

  • Provide leadership and support to our reception staff, ensuring they are equipped to handle patient queries and administrative tasks efficiently.
  • Manage the E-consultations during the afternoon, ensuring patients receive timely and effective support.
  • De-escalate complaints and provide additional cover when Reception Manager or staff are absent.
  • Ensure staff perform their duties effectively and efficiently, and that the closing down of the building is completed in line with protocol.
  • Have a can-do, will-do attitude and be committed to delivering exceptional patient care.

About Us

We are a friendly and supportive team, welcoming and caring towards our patients. We offer a range of benefits, including membership of the NHS pension scheme and a staff perks package. If you are a motivated and experienced individual who is passionate about delivering exceptional patient care, we would love to hear from you.



  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    About the RolePortico Corporate Reception Management is seeking a skilled Reception and Hospitality Manager to oversee our team at a law firm located near Chancery Lane station. The successful candidate will be responsible for managing the reception, meeting room setup, and IT troubleshooting services on site.The Reception and Hospitality Manager will have...


  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    The Portico Corporate Reception Management team is looking for a talented Corporate Reception Manager to join their team based in a state-of-the-art office building in Midtown.This is a fantastic opportunity to lead a small ground floor reception team and deliver exceptional 5-star service to clients and tenants. The successful candidate will be responsible...


  • London, Greater London, United Kingdom Francis Grove Surgery Full time

    Job SummaryWe are seeking a highly skilled and experienced Reception Manager/Deputy Reception Manager to join our team at Francis Grove Surgery. As a key member of our practice team, you will be responsible for providing leadership and support to our reception staff, ensuring the smooth running of our reception area and providing an excellent patient...


  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception and Hospitality Host **Job Summary** Portico Corporate Reception Management is seeking a highly skilled and experienced Reception and Hospitality Host to join our team. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our clients and their guests. **Key...

  • Reception Team Leader

    4 weeks ago


    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly skilled and experienced Reception Team Leader to join our team at Portico Corporate Reception Management. As a key member of our front of house team, you will be responsible for overseeing the daily operations of our reception area, ensuring that all visitors and staff receive a warm and...

  • Reception Team Leader

    4 weeks ago


    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception ManagerJob Summary:We are seeking a highly motivated and experienced Reception Manager to join our team at Portico Corporate Reception Management. As a key member of our front of house team, you will be responsible for providing exceptional customer service and leading a team of Receptionists to deliver outstanding reception services...

  • Reception Team Leader

    4 weeks ago


    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception ManagerJob Summary:We are seeking a highly motivated and experienced Reception Manager to join our team at Portico Corporate Reception Management. As a key member of our front of house team, you will be responsible for providing exceptional customer service to our clients and their guests.Key Responsibilities:Manage a team of...

  • Reception Manager

    1 month ago


    London, Greater London, United Kingdom Francis Grove Surgery Full time

    Job Title: Reception Manager/Deputy Reception ManagerWe are seeking a highly skilled and experienced Reception Manager/Deputy Reception Manager to join our team at Francis Grove Surgery. As a key member of our practice team, you will be responsible for providing exceptional patient care and ensuring the smooth running of our reception area.About the...


  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception Team SupervisorJob Summary: We are seeking a highly skilled Reception Team Supervisor to oversee our team of Lobby Hosts at one of the most impressive multi-occupied buildings in London.Key Responsibilities:Supervise a team of Hosts to ensure exceptional customer service is delivered to all visitors and staff.Work in partnership with the...


  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    We are seeking a highly skilled and experienced Corporate Reception Ambassador to join our team at Portico Corporate Reception Management. The ideal candidate will have a strong background in customer service and hospitality, with excellent communication and problem-solving skills.The successful candidate will be responsible for creating and maintaining a...


  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job OverviewPortico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging.We are seeking a skilled Front of House Manager to oversee our team based in a prestigious office building in Midtown.The ideal candidate will have experience of working in a similar...


  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception Team LeaderThe ideal candidate for this role will have a passion for delivering exceptional customer service and a strong ability to create rapport with guests and colleagues. We are looking for a skilled Team Leader to supervise and develop a welcoming team, ensuring that they provide an outstanding level of service to all visitors...

  • Reception Team Leader

    4 weeks ago


    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception Team LeaderJob Summary: We are seeking a highly skilled and experienced Reception Team Leader to oversee our team of Lobby Hosts at one of the most impressive multi-occupied buildings in London.Key Responsibilities:Supervise a team of Hosts to ensure exceptional customer service is delivered to all visitors and staff.Work in partnership...


  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Community Engagement SpecialistJob Summary: We are seeking a highly skilled Community Engagement Specialist to lead our Front of House Services at Portico Corporate Reception Management. The ideal candidate will have excellent leadership experience and a passion for delivering exceptional customer service.Key Responsibilities:Manage the reception...


  • London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    We are seeking a highly skilled and experienced Welcome Host to join our front of house operation at Portico Corporate Reception Management. Based in central London, this role will provide a friendly face and a helping hand for our students, employees, and visitors.Key responsibilities include:Providing information and assistance to clients and...


  • London, Greater London, United Kingdom Reception Full time

    About the Role:The Front Office Operations Coordinator is responsible for supporting the Front of House Manager in supervising and coordinating all activities of the reception department. This role contributes to the hotel's success by ensuring that all check-in and check-out procedures are carried out efficiently and professionally.Key...

  • Reception Manager

    1 month ago


    London, Greater London, United Kingdom Appetite 4 Recruitment Full time

    Appetite 4 Recruitment is seeking a seasoned Reception Manager to lead the front-of-house team at a high-end Italian restaurant in the heart of the City. As a key member of the senior management team, you will be responsible for delivering exceptional guest service, managing the reception area, and contributing to the seamless operation of the restaurant....

  • Reception Manager

    4 weeks ago


    London, Greater London, United Kingdom Clermont Hotel Group Full time

    Reception ManagerJob SummaryWe are seeking a highly skilled Reception Manager to join our team at the 4-star Thistle Marble Arch hotel. As a key member of our reception team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesLead and motivate a team of reception...

  • Reception Manager

    1 month ago


    London, Greater London, United Kingdom Fischer's Full time

    Fischer's, a charming neighbourhood restaurant in Marylebone, seeks a skilled Reception Manager to lead our front-of-house team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service.Why work with us:We offer personalized training, mentorship, and career development...


  • London, Greater London, United Kingdom The Arts Club Full time

    Assistant Reception ManagerThe Arts Club seeks a highly motivated and experienced Assistant Reception Manager to join our dynamic team in the heart of Mayfair. As an Assistant Reception Manager, you will be responsible for ensuring that our members and guests receive a warm welcome and an unparalleled experience from the moment they enter The Arts Club.About...