GP Receptionist

2 months ago


Coventry, Coventry, United Kingdom Longford Primary Care Centre Full time

Job Summary:

We are seeking a highly skilled and organized individual to join our team at Longford Primary Care Centre as a GP Receptionist. The successful candidate will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  • Provide a warm and welcoming experience for patients, ensuring their needs are met and their concerns are addressed.
  • Manage patient flow, scheduling appointments, and coordinating with healthcare professionals to ensure seamless care.
  • Maintain accurate and up-to-date patient records, adhering to confidentiality and data protection policies.
  • Process patient requests, respond to inquiries, and resolve issues in a professional and courteous manner.
  • Collaborate with the healthcare team to ensure effective communication and coordination of patient care.
  • Contribute to the maintenance of a clean and organized workspace, adhering to infection control and health and safety protocols.
  • Participate in ongoing training and professional development to enhance skills and knowledge.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency in Microsoft Office and other relevant software.
  • Experience in a healthcare setting or administrative role.
  • GCSE level or equivalent (including Maths & English grade C and above).
  • AMSPAR Receptionist qualification or equivalent.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • A competitive salary and benefits package.
  • The chance to make a real difference in the lives of our patients and community.

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