Gp Receptionist
5 months ago
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage the office calendar
- Collect and update patient information, including insurance details
- File and maintain patient records in an organized manner
- Assist with billing and payment processing using QuickBooks or similar software
- Provide excellent customer support by addressing inquiries and resolving issues promptly
- Coordinate with medical staff to ensure smooth patient flow and efficient office operations
- Perform general clerical duties such as photocopying, faxing, and scanning documents
- Act as a personal assistant to the office manager or healthcare provider as needed
**Skills**:
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Proficiency in using office equipment such as computers, printers, and scanners
- Familiarity with medical terminology and procedures (for medical receptionist roles)
- Knowledge of dental office operations (for dental receptionist roles)
- Ability to multitask and prioritize tasks effectively
Please note that specific requirements may vary depending on the type of receptionist role (medical or dental) or the nature of the office.
**Job Types**: Part-time, Permanent
Part-time hours: 24 per week
**Salary**: From £10.42 per hour
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Holidays
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Coventry: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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