Membership Manager Lead
1 week ago
About Our Client
A hospitality members company with several sites across the UK, including West London, is seeking a skilled Member Manager to join their team in London.
This is a great opportunity to be part of a growing company that values efficiency, organisation, and a fun-loving work environment.
As a Member Manager, you will play a key role in managing membership processes, ensuring seamless customer experiences, and driving business growth.
Estimated Salary: £50,000 - £65,000 per annum
Job Description:
- Manage membership relationships, providing excellent customer service and support
- Develop and implement effective membership strategies to drive growth and retention
- Collaborate with cross-functional teams to ensure smooth operations and enhance customer experiences
- Maintain accurate records and reports to inform business decisions
Requirements:
- 2+ years of experience in membership management or a related field
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Excellent organisational and time management skills
What We Offer:
- Flexible working hours and remote work options
- Ongoing training and development opportunities
- A fun and supportive work environment
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