Complaints Resolution Lead

1 month ago


Leeds, Leeds, United Kingdom Page Personnel Sales Full time
Job Description

This is an exciting opportunity to work as a Customer Care and Complaints Manager with our team at Page Personnel Sales.

Main Responsibilities

Key responsibilities of this role include:

  • Supporting new build customers throughout their journey
  • Leading and managing a team of customer care coordinators
  • Ensuring customers are kept informed throughout the process
Requirements and Qualifications

The successful candidate will have a strong understanding of customer relations and compliance regulations.

Salary: £39,000 - £46,000 per annum



  • Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    About UsPage Personnel Sales is a leading recruitment agency in the Legal Sector, dedicated to providing exceptional customer service. We are currently seeking a Complaints Resolution Manager to join our team.This is an excellent opportunity for someone who is passionate about delivering outstanding customer experiences, with a strong focus on complaint...


  • Leeds, Leeds, United Kingdom Zenith Group Full time

    Role OverviewIn this challenging and rewarding role as a Senior Customer Service Executive at Zenith Group, you will be responsible for delivering industry-leading customer service while efficiently managing a caseload of customer complaints. With a strong focus on complaint resolution and customer satisfaction, you will work closely with our Consumer...


  • Leeds, Leeds, United Kingdom E3recruitment Full time

    We are E3recruitment, a leading recruitment agency seeking a highly skilled Complaints Resolution and Support Advisor to join our team. As a key member of our team, you will play a critical role in ensuring that our customers receive the highest level of service.Key responsibilities include:Resolving customer complaints related to orders, deliveries, damaged...


  • Leeds, Leeds, United Kingdom NHS Resolution Full time

    Job SummaryNHS Resolution is seeking a talented Claims Support Service Team Manager to join their team on a permanent contract basis. The successful candidate will be responsible for managing a team of Claims Support Staff and ensuring uninterrupted excellent service delivery.About the OpportunityThis is an exciting opportunity to work in a dynamic...


  • Leeds, Leeds, United Kingdom Kaminsky Consulting Full time

    Kaminsky Consulting is committed to delivering exceptional customer experiences and revolutionizing how complaints are handled. As a Complaints Coordinator, you will play a vital role in managing and resolving customer complaints related to orders, deliveries, damaged goods, and incorrect pricing.ResponsibilitiesProactively manage and resolve customer...


  • Leeds, Leeds, United Kingdom Opals Group Full time

    Job Title: Dispute Resolution AdvisorOpcial Group is seeking an experienced and skilled dispute resolution advisor to join our team. In this role, you will be responsible for effectively resolving customer disputes and complaints while maintaining a high level of customer satisfaction.About the Role:This position involves handling customer interactions with...


  • Leeds, Leeds, United Kingdom NHS Resolution Full time

    Role OverviewNHS Resolution is seeking a skilled Claims Support Service Team Manager to join their team on a permanent contract basis. The successful candidate will be responsible for managing a team of Claims Support Staff and ensuring uninterrupted excellent service delivery.About the RoleThis is an exciting opportunity to work in a dynamic environment,...


  • Leeds, Leeds, United Kingdom E3recruitment Full time

    We are currently seeking a highly skilled Customer Service Resolution Specialist to join our team at E3recruitment. This exciting opportunity will allow you to utilize your expertise in resolving customer complaints and improve the overall customer experience.As a Customer Service Resolution Specialist, you will be responsible for:Resolving customer...

  • Resolution Specialist

    1 month ago


    Leeds, Leeds, United Kingdom Opals Group Full time

    Key ResponsibilitiesHandle customer complaints and provide effective resolutionsRecord customer interactions, comments, and complaintsParticipate in team meetings and training sessions to improve skills and knowledgeMeet personal/team targets and strive for continuous improvementWe are committed to providing a supportive and inclusive work environment that...


  • Leeds, Leeds, United Kingdom NHS Resolution Full time

    Job Title: Claims Support Service Team LeadWe are seeking a skilled and experienced Claims Support Service Team Lead to join NHS Resolution on a permanent contract basis.About the RoleThis is an excellent opportunity to lead a team of Claims Support Staff and contribute to the continuous improvement of the service. The successful candidate will possess a...


  • Leeds, Leeds, United Kingdom Opals Group Full time

    Be a part of Opals Group, a leading utility engineering contractor in the UK, and take advantage of this exciting opportunity.We are seeking a highly motivated Issue Resolutions Coordinator to handle customer complaints and issues efficiently.About the RoleCoordinate issue resolutions with internal teams and customersDevelop and implement effective...


  • Leeds, Leeds, United Kingdom Zenith Group Full time

    About This RoleZenith Group is seeking an experienced Senior Customer Service Executive to join our Consumer Division. As a key member of our team, you will be responsible for managing a caseload of customer complaints and providing top-notch customer service while ensuring compliance with FCA guidelines.Responsibilities and AccountabilitiesYour key...


  • Leeds, Leeds, United Kingdom QBE Insurance Group Full time

    Job DescriptionCompany OverviewQBE Insurance Group is an international insurer and reinsurer with a local presence in 27 countries. Our purpose is to enable a more resilient future, and we achieve this by providing excellent customer service, technical expertise, and a commitment to innovation.SalaryThe salary for this role is £35,000 - £45,000 per annum,...


  • Leeds, Leeds, United Kingdom Kaminsky Consulting Full time

    At Kaminsky Consulting, we're looking for a skilled Customer Service Resolution Specialist to join our team. Based in West Yorkshire, this role is an exciting opportunity to work with a well-established Chemical Manufacturer that supplies products globally.Key ResponsibilitiesResolve Customer Complaints: Handle customer complaints related to orders,...


  • Leeds, Leeds, United Kingdom NHS Resolution Full time

    Company OverviewNHS Resolution is a leading provider of claims management services, committed to delivering high-quality solutions to the NHS. Our team of experts works closely with healthcare providers to resolve claims fairly and share learning across the NHS.

  • Resolution Specialist

    3 weeks ago


    Leeds, Leeds, United Kingdom Opals Group Full time

    The Opals Group is seeking a highly skilled Customer Service Representative to join our team.The estimated salary for this position is approximately £27,000 - £32,000 per annum, depending on experience and qualifications.Job Overview:As a key member of our team, you will be responsible for delivering exceptional customer experiences and resolving complex...


  • Leeds, Leeds, United Kingdom NHS Resolution Full time

    Company OverviewNHS Resolution is a leading healthcare organization dedicated to providing fair and efficient claims resolution services. Our team of experts works tirelessly to resolve complex claims and improve patient care.About the RoleWe are seeking an experienced Senior Claims Manager to join our dynamic team. As a key member of our claims management...


  • Leeds, Leeds, United Kingdom Search Full time

    Job Overview:We are recruiting for a Customer Service and Fraud Resolution Expert to join our team at Search. This role involves providing exceptional customer service and supporting customers with complex financial queries.Key Responsibilities:Respond to customer inquiries regarding account details, transactions, and financial products.Provide information...


  • Leeds, Leeds, United Kingdom NewDay Full time

    We are seeking an Incident Resolution Lead to join our team at NewDay. As a key member of our incident management team, you will be responsible for resolving complex incidents and providing expert guidance to junior team members.ResponsibilitiesLead the management of severe incidents, driving multiple stakeholders to meet strategic intent while working...


  • Leeds, Leeds, United Kingdom NHS Resolution Full time

    Job SummaryWe are seeking an Operational Excellence Specialist to join our team at NHS Resolution. As an Operational Excellence Specialist, you will play a key role in driving continuous improvement and excellence within our organization.About the RoleThe successful candidate will possess a positive and resilient attitude, with the ability to act selflessly...