Incident Resolution Lead

1 day ago


Leeds, Leeds, United Kingdom NewDay Full time

We are seeking an Incident Resolution Lead to join our team at NewDay. As a key member of our incident management team, you will be responsible for resolving complex incidents and providing expert guidance to junior team members.

Responsibilities
  • Lead the management of severe incidents, driving multiple stakeholders to meet strategic intent while working closely with the appointed Incident Lead.
  • Develop and implement policies, procedures, and methodologies to improve incident management and reduce risk.
  • Mentor and guide junior team members to enhance their skills and knowledge in incident management.

In return for your expertise and experience, we offer a competitive salary of £65,000 - £85,000 per annum, plus a comprehensive benefits package including health insurance, pension scheme, and 25 days annual leave. If you're looking for a challenging role that requires your leadership skills and incident management expertise, we encourage you to apply.



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