Claims Management Team Lead
23 hours ago
NHS Resolution is seeking a skilled Claims Support Service Team Manager to join their team on a permanent contract basis. The successful candidate will be responsible for managing a team of Claims Support Staff and ensuring uninterrupted excellent service delivery.
About the Role
This is an exciting opportunity to work in a dynamic environment, contributing to the development of a single, integrated claims function within NHS Resolution. As a Claims Support Service Team Manager, you will possess a positive and resilient attitude, with the ability to act selflessly when responding flexibly to the needs of the service.
Key Responsibilities
The successful candidate will be responsible for:
- Managing a team of Claims Support Staff
- Ensuring uninterrupted excellent service delivery
- Developing and implementing robust systems of operational performance monitoring
- Contributing to service improvement programmes
Requirements
To be considered for this role, applicants must have:
- Current, direct experience in a staff management/supervisory role/team leader role
- Experience in strategic planning and leading service improvement projects
- Ability to challenge established ways of working in pursuit of improved efficiency and productivity
Benefits
NHS Resolution offers a competitive salary and benefits package, including opportunities for career growth and development, a collaborative and innovative work environment, and a commitment to diversity, equality, and inclusion.
Location
This role is based in Leeds, with a requirement of approximately one day a week attendance at our offices.
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