Incident and Request Management Specialist

About the RoleWe are seeking an experienced Incident/Request Manager to drive forward our delivery capability and deliver optimum solutions to clients. The successful candidate will manage and oversee the incident and request management process, ensuring timely resolution of incidents and fulfilment of requests.

We are seeking a highly skilled Incident Response Specialist to join our team. As a critical member of our incident response team, you will be responsible for participating in the response, investigation, and resolution of security incidents.The ideal candidate will have strong written and verbal communication skills and the ability to present complex...

Fruition IT's Operational Incident Management Lead will play a crucial role in maintaining business continuity during project rollouts. This involves leading the response efforts, stabilizing systems, and minimizing disruption to business operations.As the primary point of contact for incidents, you will be responsible for investigating and resolving system...

Job Title: Senior Technical Support SpecialistWe are seeking a highly skilled and experienced Senior Technical Support Specialist to join our team in Leeds, UK.About the Role:The successful candidate will be responsible for providing technical support and expertise to customers across Northern Europe, ensuring timely and effective resolution of Incidents and...

We are seeking an Incident Resolution Lead to join our team at NewDay. As a key member of our incident management team, you will be responsible for resolving complex incidents and providing expert guidance to junior team members.ResponsibilitiesLead the management of severe incidents, driving multiple stakeholders to meet strategic intent while working...

Job Title: Major Incident/Problem Manager We are seeking a skilled Major Incident/Problem Manager to join our team at Netcompany.The role is responsible for ensuring SLA/KPI targets are achieved and the contracted scope of services is delivered efficiently within an ITIL framework.As a Major Incident/Problem Manager, you will maintain highly effective...

We are seeking a skilled Technical Application Specialist to join our team at The Bridge (IT Recruitment) in the UK.As a key member of our IT department, you will be responsible for providing 3rd line support on various applications, working across the full incident and problem lifecycle to ensure effective resolutions are implemented.The successful...

Company Overview: We are a leading global organisation with a presence in Leeds, UK. Our company is committed to delivering exceptional services to our clients, and we're looking for a talented individual to join our team as a Senior Desktop Support Specialist.Estimated Salary: £45,000 - £60,000 per annum, depending on experience.Job Description: As a...

Job DescriptionThis is a fantastic opportunity to join our Security Operations Centre (SOC) team as an Incident Response Expert. Based in Leeds, you will work on a shift basis with 4 days on followed by 4 days off.Your primary responsibility will be to lead incident response efforts, monitor security events, analyse logs and data for threats, provide...

Job SummaryWe have a Systems Analyst - Monitoring and Incident Management position available in our Jameson Legal office in Leeds. This full-time role requires flexibility with a 4 on 4 off shift pattern.Main Responsibilities:Monitor systems and ensure timely response to alerts and incidents.Assist with routine IT tasks and manage incidents through the ITSM...

Job DescriptionA 30-word summary of the job description: Provide high-level IT support in a demanding environment, ensuring client productivity through effective IT system use and delivering excellent client service experience.Key Responsibilities:Taking and recording client calls and service requestsInvestigating and resolving incidents and service...

Pentest People is expanding its Incident Response team and looking for a skilled Incident Response Team Lead to drive business success through proactive security measures.About the RoleThis exciting opportunity involves leading a team of experts in identifying and mitigating cybersecurity threats. As part of our dynamic team, you will play a critical role in...

About the RoleWe are seeking a skilled Help Desk Specialist to join our team in Leeds. This is an excellent opportunity for someone with experience in client-facing IT environments and a strong understanding of service management systems.The successful candidate will provide first-line support, logging, diagnosis, and resolution of incidents and service...

Fruition IT is seeking a skilled Incident Response Project Manager to join our team. In this role, you will act as the primary point of contact during critical phases of project rollouts, leading the response efforts and coordinating cross-functional teams. With your expertise in minimizing disruption to business operations, you will ensure a seamless...

We are seeking an experienced IT Support Specialist to join our team in Leeds, providing technical support for our clients and colleagues. As a permanent full-time role, you will work in our iconic office in Morley or virtually via Microsoft Teams.The successful candidate will contribute to the effective operation of the Incident Management and Request...

About this jobThis is an exciting opportunity for a Technical Services Analyst to join our team in the UK. We are looking for someone with 2 years of experience in a technical support role, preferably in financial services.Job descriptionThe successful candidate will be responsible for undertaking first line technical queries, logging and managing incidents,...

Job Description:We are seeking an experienced Finance Systems Operations Specialist to join our team at Eversheds Sutherland (International) LLP.This role is all about delivering exceptional service and support to our colleagues across the business. As a key member of our Finance Systems Team, you will be responsible for managing a queue of incoming...

Job SummaryWe are seeking a highly skilled and motivated Key IT Support Specialist to join our team at Interface Recruitment UK. As a Technical Helpdesk Professional, you will be responsible for providing high-level support to clients, ensuring their productivity through effective use of the firm's IT systems.You will deliver excellent client service...

About the RoleWe are seeking an experienced Education Support Specialist to join our team at Arbor Education. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our users.ResponsibilitiesSupport customers with complex service requests regarding ArborTroubleshoot issues via email,...

IT Infrastructure Support SpecialistWe are seeking a skilled IT Infrastructure Support Specialist to join our team. As an IT Infrastructure Support Specialist, you will be responsible for providing technical support and troubleshooting for our company's IT infrastructure.Main Responsibilities:The first point of contact for all IT-related incidents and...